I just paid $100 for my 15 lb 7 bone and thought that was a steal.
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I applaud your honesty Bighorn Dave but you're talking about a drop in the overall bucket for the amount of money Costco is raking in on meat products. They probably throw enough away to feed several small countries. Would reporting it be the right thing to do....yes. Would it have really mattered ....I seriously doubt it. Perhaps the best thing to have done would have been to report it and taken your chances on the meat cutter just looking the other way on one roast and taking the remainder in the back for re-pricing, reward enough who knows?
Either way, if I find a $20 laying on the ground it's going in my pocket. Sometimes in life you eat the bear, sometimes bear eats you.Comment
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Here was my score at BJ's last winter. A whole saddle pack of chicken breasts for 59 cents. I pawed through the entire case looking for more, but this was the only one.
I pointed it out to the cashier, she checked with the service counter, and it was mine.
I forget what State I was in up north one time when I was listening to a consumer affairs program on the radio. If a grocery price label did not match the advertised price or the one on the shelf, the customer is entitled to get the item for free by State law.
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When I run into situations like this, I always ask the clerk that is ringing it up if the price is correct. I have had them say they are sure it is a mistake, but I have never had one say this is wrong and refuse to make the sale. I don't have a problem with @yrddraiggoch taking advantage of the mix up. Good pick up.Comment
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Most state statutes provide that the vendor must honor the marked price of his product on display. If there is an exception for what appears to be a mistake, I have never found it, at least not in Wyoming. Several years ago I found choice standing rib roasts in our local Albertsons priced at $1.75/lb. The last price I had seen was $3.95/lb. (it was a long time ago) but there was no one around to ask if the price was correct. The clerk said she didn't know if it was a mistake or not but and rang it up for me anyway. When SWMBO saw the price I was "encouraged", as only a SWMBO can encourage, to go back the next day and get three more. By that time the price was up to $4 something per pound. One of the meat dept. staff was there then and I told him of the price the day before and that I was disappointed it had gone up so quickly because I wanted to buy three more. He told me the $1.75/lb. was a mistake but they would not only honor that price but would sell me three more at the $1.75 price. I was impressed. Still am. I always go there first for my meat now. Full disclosure: that was long before we got a COSTCO membership.
Did I have to be sure the price was not a mistake? Probably not. Did the butcher have to honor the mistaken price when I came back for more? No. But I asked after the fact and I suspect he felt pretty good about that. We parted that day feeling pretty good about each other.
But I am not throwing rocks here at anyone. If I had not returned for more roasts I would not have returned just to tell them they had probably made a mistake and offered them more money. I was told I was born at night. It just wasn't the night before I got prime rib at $1.75/lb.Comment
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I got nothing!! The Nati bringing it home!!Comment
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Clearly most are missing the point. Probably no way to explain it that will make a difference, especially in todays society but what the heck. Simply put, put yourself in that position. Would you like for someone to be honest and have integrity enough to point it out, or take full advantage of your screw up. Finding a $20.00 laying on the ground versus this discussion are not even on the same planet. Sure Costco's bottom line isn't hurt but it also has nothing to do with what is morally right either. Stealing is stealing plain and simple. I don't expect all to agree with or see it my way as I've seen enough of how society in general conducts itself to know that would be a pipe dream. I am somewhat surprised at how many here think it's OK, but life goes on and we all live with our own decisions.Comment
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I'm certainly no Boy Scout, and I have plenty of past experiences that make me wince when I think about them, but I have also spent the past half of my life trying to avoid adding more wince-inducing experiences. I understand the pro argument in this situation, and I suppose there is some justification, but there is a moral question here. I'm not trying to get on a moral high horse, but having spent many years working in and earning the public trust, my personal expectations, and those of my supervisors, subordinates, and the people we served, were and are high. It's been said that everyone has a price, and I don't necessarily disagree, but the price of integrity should be high. Very high. I mean no disrespect or judgement, just my 2 cents.Last edited by CaptainMike; December 18, 2018, 05:50 PM.Comment
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Love it!Comment
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I have to wonder now if the employee who made the mistake will get written up. The date, time and store number are displayed and it will be easy to trace back. I believe the store has to honor the price.Comment
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This is an interesting topic. The idea of integrity in the market place. This is something I deal with in my career all the time. Integrity and quality control go hand in hand. Costco does not just throw product out and hope everything turns out right. They have systems that check and double check placement of product. Something happened that day but when did the consumer become the final check on Costco work. A common statement is everyone makes mistakes. Unfortunately I have found very few people pay for their mistakes. Most of the time the cost is absorbed by the people around them and that person goes on making mistakes without penalty. "Someone might loose their job". Yep. It’s painful. "Costco might loose money" Yep. It’s painful. I don’t take any joy or happiness is seeing something fail but this is where success begins or ends.
Maybe Costco has some management problems that have gone unchecked for too long. Maybe there is an employee that needs more training or maybe people have been absorbing his mistakes. Why did the checker allow the meat to be sold at that price? They are the final check. These are trained people. How did it get past the person checking receipts at the exit?
How many times do you purchase something that is a horrible and choose not to hassle with the return?
Yes it is an integrity issue and I would probably have said something. A few dollars doesn’t won’t make me feel better about myself but the real question is why have I become quality control for Costco?Last edited by jecucolo; December 20, 2018, 12:12 AM.Comment
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No. Freaking. Way.
Heading to Costco tomorrow. Mine always has great Prime brisket prices, but this is something else.Comment
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As for the integrity issue...I’ve seen clearly mismarked items before and upon bringing it to the attention of the store they’ve always said something like, "Your lucky day," or "That’s what it says, so that’s what I’m charging you."
An error on their part - that they don’t fix - is their issue. Now, if you’re switching labels or something like that...that’s on you!Comment
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I respect your point however the Costcos I've shopped over the years when it comes time to check out the checker simply scans the item with a belief that the bar code was inputted correctly. I don't recall ever seeing them check pricing labels on items as the scanner only reads that bar code. Same is true at any store I've had to check out using a scanner which is more often than not. When you consider the shear volume of sales would it be fair to ask each checker to price check? I don't know, maybe it would but personally I don't care to stand in a check out line any longer than required. The quality control piece is another discussion in my view. Sure we should not be expected to be any retailers quality control, but we do need to have quality control over our own integrity. When a person knowingly sees a mistake that benefits them they have a choice to say something or not. Those that don't have chipped away at yet more of whatever integrity they may have, the store employee that made the mistake may get into trouble or yes it may show the retailer management that more training is needed. We all make mistakes and by understanding them and trying to learn from them should be our priority. And yes I've had to learn more than my share of lessons but learn them I did as best I could with no doubt plenty of more lessons ahead.Originally posted by jecucolo View PostComment
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About 15 years ago I popped into a party store to purchase a bottle of single malt scotch. After scanning their inventory from behind the counter I settled on a Laphroaig 10 year. At that time the state of Michigan mandated the price of liquor. The Laphroaig 10 year was $45. The bottle wouldn't scan so the clerk looked at the price that was on the shelf and typed it in manually. When I got home I noticed the bottle was kind of dusty, it had obviously been sitting on their shelf for a while, which is not a problem for scotch and it explained why it wouldn't scan. I noticed something else about the bottle too - it wasn't a Laphroaig 10 year it was a Laphroaig 30 year. Out of curiosity I went online to see what the Michigan price was for the 30 year and it was $230. Nowadays the longer aged whiskies are WAY more expensive than that. Anyhow I got a $230 bottle of single malt for $45 and it was a wonderful bottle of scotch.Comment
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