EDIT: I wish we could change the Subject line ourselves. Technically, what Napoleon is doing is "infrared". They are using a burner to heat an intermediate material, in this case steel, to create the radiant heat that is defined as "infrared". So, the Subject should be "...Not Ceramic Radiant Material".
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In another thread about using a Meater in a Napoleon grill, led me to check whether the stated rear burner is a actually a ceramic-based IR burner. It turns out, it is no longer ceramic. It is a single, regular burner behind a steel cover with lightning shaped cutouts. I called Napoleon about the fact that these are actually ceramic-based IR burners like the Side IR burner is. The support person was very nice. She had a similar customer complaint and her internal support told her that they do not use ceramic anymore, claiming the regular burner and steel create IR heat. They state that this was done as the ceramic was prone to wind issues and irregular temp control.
I suggested they needed to be upfront in their materials as their brochures and web site imply pretty strongly that the rear burner is similar to the side burner.
As I have yet to use the rear burner, there isn’t much impact for me. Now I almost feel compelled to use it and the rotisserie just to see what happens!
So, caveat emptor!
************************************************** ************************************************** **
In another thread about using a Meater in a Napoleon grill, led me to check whether the stated rear burner is a actually a ceramic-based IR burner. It turns out, it is no longer ceramic. It is a single, regular burner behind a steel cover with lightning shaped cutouts. I called Napoleon about the fact that these are actually ceramic-based IR burners like the Side IR burner is. The support person was very nice. She had a similar customer complaint and her internal support told her that they do not use ceramic anymore, claiming the regular burner and steel create IR heat. They state that this was done as the ceramic was prone to wind issues and irregular temp control.
I suggested they needed to be upfront in their materials as their brochures and web site imply pretty strongly that the rear burner is similar to the side burner.
As I have yet to use the rear burner, there isn’t much impact for me. Now I almost feel compelled to use it and the rotisserie just to see what happens!
So, caveat emptor!
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