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2021 Meat-Up In Memphis Canceled - Rescheduled for March 2022

This summer's 2021 Meat-Up in Memphis IS OFFICIALLY RESCHEDULED FOR March 18-20, 2022. More details and re-booking info here!
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I pulled the trigger on RT-700!

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  • Andreugv1
    Club Member
    • Mar 2021
    • 9

    #16
    So the Bull got here. And it was a terrible experience.
    The delivery company never contacted me and missed their more than generous 10 AM to 3 PM delivery window. Thei arrived past 5 PM without calling, left the package in the middle of my driveway. And it was damaged. As in, thing were falling from it left and right. Pellet bags were opened. Boxes were damaged to the point I could see metal from the exterior. And they simply signed as Delivered and left without saying anything. When I got back home, I had an almost 600 lbs package right on the driveway so I could not get in...

    I gotta say though, Rec Teq has been amazing at addressing my concerns and super prompt in their replies. Now looking forward to the weekend, hopefully I can start cooking something!

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    • ItsAllGoneToTheDogs
      ItsAllGoneToTheDogs commented
      Editing a comment
      was gonna say RT should make things right. I complain a lot about their marketing, but they really do have good customer service.

    • Troglodyte
      Troglodyte commented
      Editing a comment
      Sorry to hear that, certainly take away from what should have been a great day. I agree with ItsAllGoneToTheDogs though, while the marketing is annoying they have great CS and have always been responsive for me. What's the plan for the burn-in?
  • randy56
    Club Member
    • Aug 2017
    • 523
    • Newburgh In

    #17
    Shipping company's can give supplier's a bad rap. Sad RT has to pay for there mistake's. But they need to know about your experience. so maybe they fire that shipping company. Good news! your smokin this week end

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    Announcement

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    2021 Meat-Up In Memphis Canceled - Rescheduled for March 2022

    This summer's 2021 Meat-Up in Memphis IS OFFICIALLY RESCHEDULED FOR March 18-20, 2022. More details and re-booking info here!
    See more
    See less
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    Meat-Up in Memphis