I called Weber customer service and talked to a rep. She asked me if I had done this and that and finally asked if I had taken a straw and blown out the charcoal dust in the igniter tube. I had not. So I got the part numbers in case the, (oh wait - I can't say that...),straw trick did not work. But it did work, and the flame is more powerful than it has been in several years.
The rep saved me, (and deprived Weber), ~ $75.
Thanks Weber!
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