New Weber Kettle was damaged

[rlozinak]

I figured I would put the Weber kettle together today, So I could do the burn on on it tonight. The box was slightly damaged but figured the kettle was fine. That was not the case.



I am disappointed to say the least. But I got it from Amazon and a new will be here on Friday.

[Greygoose]

That’s a bummer right there !!!!
Ur psyched up and ready to go and then,,,,,

[Spinaker]

Bum deal.....but they will take good care of you. Weber has great customer service.

[RiverJeff]

That just makes me wanta Kick dirt and say bad words!!

[ofelles]

Wow! That just might be over reacting!! 😎

[RiverJeff]

Well now I did not mention spitten soo!

[Richard Chrz]

Glad you have another on it's way, that would dissapointing.

[holehogg]

Very frustrating but at least there is a replacement on it's way.
We'll just call it Kettle in-de-pen-dents day.

[Steve R.]

Can it not be straightened out enough to just use it until the replacement arrives? When I have had issues in the past with the lower bowl of my 26" kettle, Weber didn't ask me to return the damaged one.

[rlozinak]

It was bought at Amazon. So they want it back

[Steve R.]

rlozinak, I bought mine from Lowe's but I contacted Weber directly for the warranty replacement.

[DTro]

Ouch!