Help...Can't upload pictures

[David Parrish]

OK DWC check your email.

[eugenek]

PB, here are a couple test images. I took these photos with my iPhone and then downloaded them to my MacBook to upload to the site. Both are being inserted into the post as "Large".

This one I edited on my iPhone by rotating it so that it wouldn't show up upside-down (remember how we discussed the photo's metadata wasn't being read correctly). The dimensions of this photo are 3264x2447.


Here's a photo that wasn't edited at all. It's dimensions are 3264x2448.

[eugenek]

Here are the same two photos but uploaded straight from my iPhone. I'll need to go on my desktop in order to insert them into the post, though.

[David Parrish]

OK you have the bug too then. Have I applied the new user ID fix to you before?

[eugenek]

I just noticed that for some reason the photos uploaded from my iPhone are only 183KB each, but the originals are 2.1MB and 2.7MB, respectively. I always use the attachments button on the right-hand side of the input field.

[David Parrish]

Eugene thanks for the additional info. Please jog my memory. Have I applied the "User ID merge" fix for you in the past?

[eugenek]

Nope, I don't think so.

[David Parrish]

OK thanks for the extra info. You'd know if I had applied the fix. It takes a couple of back and forth emails. Would you mind waiting a few days for me to apply the fix? I want our IT folks to take a look at your account and see if they can find out what is causing the problem.

[PaulstheRibList]

Pit Boss, If my pictures are uploading small, which it totally appears they are, can you apply the fix to me?

[David Parrish]

Eugene/Paul latest update... We may be applying a vB upgrade in the next few days that will fix your tiny pic issue. There's a lot of moving parts to consider so there's no promises on timing. If you don't mind waiting just a few more days I'd like to see if the upgrade is going to happen. If it doesn't I'll apply the manual fix to your acccounts.

[PaulstheRibList]

No prob. I'll just get by with the Little Blue Pix Pill that Huskee is sending me until then!

[David Parrish]

Thanks Paul. This helps us because it will give us an idea whether the upgrade fully addressed the tiny pix issue. If you decide you want the manual fix though just let me know and I'll make it happen.

[David Parrish]

eugenek and PaulstheRibList - Can you gents try uploading pics again? I have my fingers crossed that the upgrade has fixed this issue.

[PaulstheRibList]

Here is a slice of the most consistent set of steaks I have ever cooked, thanks to Thermapen and Reverse Sear

This is the Fullsize selection from the picture menu...#smallpictureproblems


and Thumbnail,

[David Parrish]

PaulstheRibList OK it looks like the picture issue wasn't fixed by the upgrade. Mind if I log into your account so I can test picture upload a bit?

[eugenek]

PB do you want me to try the camera icon or the attachment icon?

[David Parrish]

Yes to both. Thanks!