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    Not receiving email

    Did Amazing Ribs stop sending emails? I used to get them but have not received one since mid 2020. My email address has been the same for over 10 years. I am unable to contact A.R. via email as the site directs . However it requires verification by CAPTCHA to complete the process. Here's the problem, CAPTCHA does not display on my computer for this the A.R. site. This is very frustrating, especially when one takes into account monthly drawing winners are notified by email only. For all I know I might have been a selected, but as I no longer receive email it is impossible to know. VERY FRUSTRATING.

    #2
    The winners are also posted here on the site each month, as well as being tagged with the winners screen name highlighted, which sends a message to your notifications. Can’t help with your email problem though, sorry.

    As one of your many member benefits each month, paying members are automatically entered to win our monthly Great Giveaway (http://amazingribs.com/pitmaster_club/giveaways.html) sweepstakes. There are three (3) three winners every month, Grand Prize, Second Prize, and Third Prize. The prizes are worth up to $1900 plus free

    Comment


      #3
      Try this approach listed here:

      "HOT From The Pit!" Members-Only Newsletter Hot From The Pit is an email newsletter that I send monthly (only to members) to let you know about the past month's fun in The Pit, the last sweepstakes winner, glorious drool-worthy food pictures submitted by your fellow members, planned maintenance outages or other


      I would also try Edge browser, Chrome, and possibly FireFox if the above doesn’t work for the CAPCHA issue.

      Comment


        #4
        If you have any ad-block software active in your browser or network, that could impact captcha.

        Comment


          #5
          Double check your notification settings.



          Comment


            #6
            Buffalo What emails are you speaking of; annual renewal reminders? Monthly newsletters? Notification here in The Pit if someone mentions you, or topics you're subscribed to here in The Pit? There are several different emails and each one has its own list of reasons why you may have stopped receiving them. If you can help me with this detail I or RayJ can investigate this further for you.

            Comment


            • Buffalo
              Buffalo commented
              Editing a comment
              I am on auto renewal. I have double checked my settings and nothing has changed. I want to receive all A.R. emails.

            • RAYMBO
              RAYMBO commented
              Editing a comment
              I will check it out. Stay tuned...

            #7
            Success, I received an email notification from Pitmaster Club of your last post. Thanks for the help. I'll keep my fingers crossed and look forward to all future A.R. emails.

            Comment


            • RAYMBO
              RAYMBO commented
              Editing a comment
              Cool. It could be your ISP was failing to validate our server and maybe they finally figured it out. Let me know if email stops again. I will work on it until it is fixed.
              Last edited by RAYMBO; May 11, 2023, 05:50 PM.

            #8
            Thanks for your help.

            Comment


              #9
              I'm still having issues with not getting email. I have received nothing since 5-11-23.

              Comment


                #10
                That is odd. I checked the email log and the last time an email was sent from Pitmaster was 5-11-23. I will see if I can find the cause of this mystery.

                Comment


                  #11
                  I may have found the problem. Posting this to test.

                  Comment


                    #12
                    Sometimes the forum software fails to properly save changes to your profile. I checked your membership and noticed that you were not subscribed/following any topic. When you posted here, this topic should have been added to your follow list. But it was not added. The usual fix is to make a change to the profile settings, save, then change back, then save. I did that for you.

                    I added this topic to your follow list and switched your email notifications from "On, daily" to "On" for the test post above. The system did send a email. Let me know if you received it.

                    I switch your email notifications back to "On, daily" -- which means you will get one email every day with all the notifications instead of getting them each whenever there is a new post.

                    The system sends email in batches every 10 minutes. So up to 10 minutes from post to email notice.

                    Comment


                      #13
                      Will I receive only email for this or will I receive all newsletters etc.?

                      Comment


                      • RAYMBO
                        RAYMBO commented
                        Editing a comment
                        The newsletters are not sent from here. They are from a Constant Contact email list. Your email host is one of those that is deeply draconian about spam. The newsletter emails might be marked spam or outright rejected by your host (att.net). You might try logging in to your account there and seeing if you can add amazingribs.com to an allow list.

                      #14
                      I am also not receiving emails or the news letter.

                      Comment


                      • ssennott
                        ssennott commented
                        Editing a comment
                        Thanks I’ll give it a try

                      • RAYMBO
                        RAYMBO commented
                        Editing a comment
                        Remind me after you do. The emails are not bouncing back, so they should be ending up at your email hosting. I will do some extra testing if needed.

                      • ssennott
                        ssennott commented
                        Editing a comment
                        receiving emails now thanks

                      #15
                      We're not receiving any of the emails sent to us from mgmt that say "Congrats, you're this month's Pit giveaway winner"

                      Not sure if this is expected or not.

                      Comment


                      • Jared49
                        Jared49 commented
                        Editing a comment
                        YES, I thought I was the only one. I have not received “ANY” email about my winning the prizes. Hopefully you will be able to rectify that soon!! 😉😎

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