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Nice thank you gift from Camp Chef

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  • BarryT
    Club Member
    • Jul 2019
    • 19

    Nice thank you gift from Camp Chef

    When I was assembling the 36" Woodwind I found a couple of issues, the major one being a bend leg receiver tube. I called Camp Chef and they had me send photos of the problem. They called back within 30 minutes with suggestions for how to make repairs and offered to compensate me for my efforts. The "fix" was straight forward and I was able to finish the assembly,

    The "compensation" turned out to be a $150 credit at their store. That was more than generous for the amount of work I had to do. But I took them up on their offer and ordered the pizza oven and accessory kit for the Sidekick. I had to wait on the oven since it was back ordered, and it was worth the wait.

    I have a metal wood-fired pizza oven, but it takes an hour or moreto come to temperature. This little guy is ready to go in under 15 minutes and produced a great crust.

    I purchased the Camp Chef grill based on reviews of their product and customer service. So far, both have been excellent.

    Barry
  • SmokeyNate
    Club Member
    • Jan 2020
    • 73
    • The Willamette Valley

    #2
    Nice! Glad they took care of you!

    Comment

    • jfmorris
      Club Member
      • Nov 2017
      • 3101
      • Huntsville, Alabama
      • Jim Morris

        Cookers
        • Camp Chef FTG900 Flat Top Grill (2020)
        • Weber Genesis II E-410 w/ GrillGrates (2019)
        • Weber Performer Deluxe 22.5" w/ GrillGrates & Slow 'N Sear & Drip ‘N Griddle & Party Q (2007)
        • Custom Built Offset Smoker (304SS, 22"x34" grate, circa 1985)
        • King Kooker 94/90TKD 105K/60K dual burner patio stove
        • Lodge L8D03 5 quart dutch oven
        • Lodge L10SK3 12" skillet
        • Anova
        Thermometers
        • Thermoworks Smoke w/ Wifi Gateway
        • Thermoworks Dot
        • Thermoworks Thermapen Classic
        • Thermoworks RT600C
        Beverages
        • Whatever I brewed and have on tap!

      #3
      BarryT Great to hear they took care of you!

      I've about decided that if and when I decide I need a flat top, rather than go the Blackstone route, I'm thinking I want one of the Camp Chef 16" stoves. With the stove, you can cook with normal pots and pans, OR buy cool accessories like that Pizza oven, griddle tops that fit on 1, 2 or 3 burners, and so on.

      Comment


      • bep35
        bep35 commented
        Editing a comment
        I have the Pro 60x Two Burner Stove and really like it. We use it camping and it allows me to cook for two or twelve seamlessly. When it comes to reaching high heat for searing or boiling a pot of water nothing beats it. Highly recommended.

      • klflowers
        klflowers commented
        Editing a comment
        Tahoe!! It is a 3 burner. I think we posted about this before, I got a great deal at Academy and it came with a cast iron griddle. I think I am going to get the camp chef 2 burner griddle for it though - the cast iron one covers one burner so you can't really regulate the heat on it very well - no place for a cool zone. Plus the grease management on it is just a slot on the front that you have to sop up with paper towels. Not the safest maneuver with a 30k burner inches away...

      • fzxdoc
        fzxdoc commented
        Editing a comment
        You won't regret getting a gas outdoor range with the accessories you mentioned. It all spells versatility.

        Kathryn
    • Huskee
      Administrator
      • May 2014
      • 15141
      • central MI, USA
      • Follow me on Instagram, huskeesbarbecue

        Want a free bottle of whiskey? Check out my link to Flaviar.com, you join with it, we both get a $50 bottle free.

        Smokers / Grills
        • Yoder loaded Wichita offset smoker
        • PBC
        • Grilla Silverbac pellet grill
        • Slow 'N Sear Deluxe Kamado (SnSK)
        • Dyna-Glo XL Premium dual chamber charcoal grill
        • Weber 22" Original Kettle Premium (copper)
        • Weber 26" Original Kettle Premium (black)
        • Weber Jumbo Joe Gold (18.5")
        • Weber Smokey Joe Silver (14.5")
        • Brinkmann cabinet charcoal smoker (repurposed)

        Thermometers
        • (3) Maverick XR-50: 4-probe Wireless Thermometers
        • (7) Maverick ET-732s
        • (1) Maverick ET-735 Bluetooth (in box)
        • (1) Smoke by ThermoWorks
        • (1) Signals by ThermoWorks
        • Thermapen MkII, orange
        • ThermoPop, yellow
        • ThermoWorks ChefAlarm
        • Morpilot 6-probe wireless
        • ThermoWorks Infrared IRK2
        • ThermoWorks fridge & freezer therms as well

        Accessories
        • Instant Pot 6qt
        • Anova Bluetooth SV
        • Kitchen Aide mixer & meat grinder attachment
        • Kindling Cracker King (XL)
        • BBQ Dragon
        • Weber full & half chimneys, Char-Broil Half Time chimney
        • Weber grill topper
        • Slow 'N Sear Original, XL, and SnS Charcoal Basket (for Jumbo Joe)
        • Drip 'N Griddle Pan, 22' Easy Spin Grate, and Elevated Cooking grate, by ABCbarbecue
        • Pittsburgh Digital Moisture Meter

        Beverages
        • Favorite summer beer: Leinenkugels Summer & Grapefruit Shandy, Hamm's, Michelob Ultra Pure Gold
        • Fav other beer: DAB, Sam Adams regular, Third Shift amber or Coors Batch 19, Stella Artois
        • Fav cheap beers: Pabst, High Life, Hamm's & Stroh's
        • Most favorite beer: The one in your fridge
        • Wine: Red- big, bold, tannic & peppery- Petite Sirah, Zinfandel, Cabernet Sauv, Sangiovese, Syrah, etc
        • Whiskey: Buffalo Trace, Eagle Rare, E.H. Taylor, Blanton's, Old Forester 1870, Elijah Craig, Basil Hayden's. Neat please.
        • Scotch: Current favorite- The Arran (anything by them), Glenmorangie 12yr Lasanta, sherry cask finished. The Balvenie Double Wood, also like Oban 18yr, and The Glenlivet Nadurra (Oloroso sherry cask finished) among others. Neat please.

        About me
        Real name: Aaron
        Location: Farwell, Michigan- near Clare. (dead center of lower peninsula)

        Occupation:
        • Healthcare- Licensed & Registered Respiratory Therapist (RRT) for MidMichigan Health, a University of Michigan Health System.

      #4
      That's great to hear!

      Comment

      • RonB
        Club Member
        • Apr 2016
        • 12857
        • Near Richmond VA
        • Weber Performer Deluxe
          SNS
          Pizza insert
          Rotisserie
          Smokenator 1000
          Cookshack Smokette Elite
          2 Thermapens
          Chefalarm
          Dot
          lots of probes.
          CyberQ

        #5
        I always enjoy hearing stories like this.

        Comment

        • fzxdoc
          Founding Member
          • Jul 2014
          • 5184
          • My toys:
            Weber Summit Charcoal Grilling Center (WSCGC) aka Mr. Fancypants
            Pit Barrel Cooker (which rocks)
            Weber Summit S650 Gas Grill
            Weber Kettle Premium 22"
            Weber Jumbo Joe Premium 22" (a weird little 22" kettle mutant on 22"-long legs) (donated to local battered women's shelter.)
            Camp Chef Somerset IV 4-burner outdoor gas range


            Adrenaline BBQ Company's SnS, DnG and Large Charcoal Basket for WSCGC
            Adrenaline BBQ Company's Elevated SS Rack for WSCGC
            Adrenaline BBQ Company's SS Rack for DnG
            Grill Grate for SnS
            Grill Grates: five 17.375 sections (retired to storage)
            Grill Grates: six 19.25 panels for exact fit for Summit S650 gasser
            2 Grill Grate Griddles
            Steelmade Griddle for Summit gas grill

            Fireboard Extreme BBQ Thermometer Package
            Fireboard control unit in addition to that in the Extreme BBQ Package
            Additional Fireboard probes: Competition Probes 1" (3) and 4" (1), 3 additional Ambient Probes. 1 additional Food Probe
            2 Fireboard Driver Cables
            Pit Viper Fan (to pair with Fireboard Fan Driver Cable)
            Pit Viper Fan new design (to pair with Fireboard Fan Driver Cable)
            Thermoworks Thermapen MK5 (pink)
            Thermoworks Thermapen MK4 (pink too)
            Thermoworks Temp Test 2 Smart Thermometer
            Thermoworks Extra Big and Loud Timer
            Thermoworks Timestick Trio
            Maverick ET 73 a little workhorse with limited range
            Maverick ET 733
            Maverick (Ivation) ET 732

            Grill Pinz
            Vortex (two of them)

            Two Joule Sous Vide devices
            VacMaster Pro 350 Vacuum Sealer
            Instant Pot 6 Quart Electric Pressure Cooker
            Instant Pot 10 Quart Electric Pressure Cooker
            Charcoal Companion TurboQue
            A-Maze-N tube 12 inch tube smoker accessory for use with pellets

            BBQ Dragon and Dragon Chimney

            Shun Classic 8" Chef's Knife
            Shun Classic 6" Chef's Knife
            Shun Classic Gokujo Boning and Fillet Knife
            Shun Classic 3 1/2 inch Paring Knife

          #6
          They worked with me as well on a very minor issue (rust) with the heat deflectors I had purchased from them for my Somerset IV Outdoor Gas Range. They issued me a credit and told me to keep the deflectors. They also offered to replace the deflectors. My choice. I kept the deflectors, soaked the rust off in a vinegar bath, and enjoyed the $$ credited to my PayPal account.

          I couldn't have been more pleased with how they handled it.

          Kathryn
          Last edited by fzxdoc; April 23, 2020, 03:37 PM.

          Comment


          • klflowers
            klflowers commented
            Editing a comment
            I still haven't ordered those deflectors. I remember every time I fire it up, then forget about it while we are eating.

        Announcement

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        Meat-Up in Memphis 2021

        SOLD OUT! Secure your spot on our waitlist now. First-come, first-served!
        Click here for details. (https://amazingribs.com/memphis)
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        Meat-Up in Memphis

        Spotlight

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        grill grates
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        Click here to read our detailed review of the PK 360

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        Masterbuilt MPS 340/G ThermoTemp XL Propane Smoker

        masterbuilt gas smoker
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