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Good evening from Kissimmee FL

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  • Kennymac
    Club Member
    • May 2017
    • 25
    • Kissimmee FL
    • Not the same weber...

    Good evening from Kissimmee FL

    New to the group, we just moved to Kissimmee from New Jersey. I couldn't wait to get into some fine smoking and cooking, so I bought a Kamado Joe Big Joe right before we left the Philly area and just left it in the back of our pick up truck until we finally landed here. It was lifted into our truck with 4 guys at the Wilmington DE Costco and today I had my unloading crew help me bring it out to be assembled. Unfortunately it appears somewhere before I got it it must have sustained a big fall, the top was smashed to pieces and the big handle up front was severely bent. Bummer, I was really looking forward to having this grill going this weekend. Call KJ but was only able to leave a message. I emailed then filled out their on line warrantee claim which did get me a reply (automated). I'm hoping for some good customer support!

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  • Nate
    Banned Former Member
    • Apr 2015
    • 3800
    • Quarantined

    #2
    Welcome from Indiana.

    Sorry about your cooker.

    Comment

    • Spinaker
      Moderator
      • Nov 2014
      • 10889
      • Land of Tonka
      • John "J R"
        Instagram: JRBowlsby
        Smokin' Hound Que
        Minnesota/ United States of America

        ********************************************
        Assistants
        Dexter (Beagle mix)
        Kinnick (American Foxhound)
        ************************

        Grills/Smokers/Fryers
        Big Green Egg (Large) X3
        Blackstone 36" Outdoor Griddle 4-Burner

        Karubeque C-60
        Kamado Joe Jr. (Black)
        Lodge L410 Hibachi
        Pit Barrel Cooker
        Pit Barrel Cooker 2.0
        R&V Works FF2-R-ST 4-Gallon Fryer

        Weber Spirit Gasser
        ******************.
        Thermometers
        FireBoard (Base Package)
        Thermoworks ThermaPen (Red)
        Thermoworks MK4 (Orange)
        **************

        Accessories
        Big Green Egg Plate Setter
        Benzomatic TS4000 Torch X 2
        Benzomatic TS800 High Temp Torch X 2

        Bayou Classic 44 qt Stainless Stock Pot
        Bayou Classic 35K BTU Burner

        Digi Q DX2 (Medium Pit Viper Fan)
        Dragon VT 2-23 C Torch
        Eggspander Kit X2
        Field Skillet No. 8,10,12

        Finex Cat Iron Line
        FireBoard Drive
        Lots and Lots of Griswold Cast Iron
        Grill Grates
        Joule Water Circulator
        KBQ Fire Grate

        Kick Ash Basket (KAB) X4
        Lots of Lodge Cast Iron
        Husky 6 Drawer BBQ Equipment Cabinet
        Large Vortex
        Marlin 1894 .44 Magnum
        Marquette Castings No. 13 (First Run)
        Smithey No. 12
        Smokeware Chimney Cap X 3
        Stargazer No.10, 12
        Tool Wizard BBQ Tongs
        Univex Duro 10" Meat Slicer
        ********************************
        Fuel
        FOGO Priemium Lump Charcoal
        Kingsford Blue and White
        Rockwood Lump Charcoal
        Apple, Cherry & Oak Log splits for the C-60
        **************************

        Cutlery
        Buck 119 Special
        Cuda 7' Fillet Knife

        Dexter 12" Brisket Sword
        Global
        Shun
        Wusthof
        *******
        Next Major Purchase
        Lone Star Grillz 24 X 48 Offset

      #3
      Damn duuude!!! That sucks! Sorry to hear about the KJ. Please let us know if you have any issues with the Customer service. We can try to reach out to them on your behalf, if need be.
      Anyway, welcome to The Pit, we are happy to have you. I hope you get everything resolved quickly so you can get to smoking. Glad you made it to FL safe, unlike Humpty-Dumpty.

      I am not sure if you have seen this yet but, please check out our homework assignment post for new members, it contains a few how-tos and please-dos. This will help you learn your way around so you can get the best experience from our forum.

      Also, it's very important that you:

      Give us an email address you actually use. You can check the email we have on file for you by clicking your name in the upper-right, then User Settings, then the Notifications tab. You currently cannot change your email on file with us since it’s tied to your Pitmaster Club account as well as our payment processor, Stripe. Don’t worry though, we’d be happy to change it for you. PM (private message) ”Huskee” with your email change request, or via email at huskee[at]AmazingRibs[dot]com.

      Add the domain AmazingRibs.com to your email safe list. We NEVER spam! This is important to receive notices about your account, such as if you’re up for renewal or are ever drawn as our monthly Gold Medal Giveaway winner, which is open to all USA members or those with a USA delivery address (we’d hate to have to pick another person because you don’t answer us)!

      Thank You for the support!

      -Spinaker

      Comment

      • kmhfive
        Club Member
        • Mar 2017
        • 2988
        • Northern Illinois
        • Weber Kettle -- 22.5" (In-Service Date June 2015)
          Slow-n-Sear/Drip-n-Griddle/Grill Grates (In-Service Date March 2016)
          Pit Boss 820 (Retired)
          GMG Jim Bowie WiFi (In-Service Date April 2017)
          Maverick ET-733
          Fireboard
          Home-brewer

        #4
        Man, sorry about your cooker! Welcome to the Pit!

        Comment

        • GadjetGriller
          Club Member
          • Dec 2015
          • 744
          • Lubbock tx
          • I have 3 outdoor devices (plus a couple indoor items) Starting with the PBC, Faux Kamado Kooker,(Akorn metal Kamado) & Oklahoma Joe offset grill and smoker. I use the FireBoard WiFi Thermometer. IQ110 (heat control device for akorn) recently acquired a Char-Broil Big Easy TRU-INFRARED 3-in-1 Roaster, Smoker and Grill, I also have A Anova & Joule Sous Vide Wands and The Steakager ( a unit for Dry aging big hunks of meat!)

          #5
          There are many stories on AR about how great the customer service is at Kamado Joe. I dont see any thing different in your future. Its disappointing that that happened but it will be rectified.

          Comment

          • PJBowmaster
            Former Member
            • Dec 2016
            • 548
            • Black Hills of SD

            #6
            Bummer Dude! But Welcome to the Pit. And here's to better times ahead....Cheers!!

            Comment

            • RonB
              Club Member
              • Apr 2016
              • 13329
              • Near Richmond VA
              • Weber Performer Deluxe
                SNS
                Pizza insert
                Rotisserie
                Smokenator 1000
                Cookshack Smokette Elite
                2 Thermapens
                Chefalarm
                Dot
                lots of probes.
                CyberQ

              #7
              Welcome to The Pit. I hope they take care of you.

              Comment

              • LA Pork Butt
                Charter Member
                • Dec 2014
                • 5590
                • Grew up in New Orleans, lived in Texas for 20 years, lived in Mandeville, LA for 22 years. I now liv

                #8
                Welcome to the Pit! I hope you are cooking real soon.

                Comment

                • Mr. Bones
                  Charter Member
                  • Sep 2016
                  • 9857
                  • Kansas Territory
                  • Grills / Smokers
                    *********************************************

                    Kingsford 24" grill (Free) 'Billy'
                    Brinkmann Smoke n Grill
                    Oklahoma Joe Highland, gaskets, LavaLock baffle / tuning plate. 'Big Joe'
                    Weber 18" Kettle ($30 CL) 'Lil' Feller'
                    Weber Smokey Joe ($25 CL) 'Lil' Brother'
                    Weber 22.5 Master Touch '93 P Code Blue($85) from fellow WKC member Bmitch 'Elwood'
                    Weber 22.5 Bar-B-Q Kettle '69-'70 "Patent Pending" Red ($80) from fellow WKC member dwnthehatch 'Maureen'
                    Weber 22.5 OTS DD Code Black ($40 CL) 'DeeDee'
                    Weber 22.5 OTS DO Code Black ($15 CL)
                    Weber 22.5 OTS E Code Black ($20 CL
                    Weber 22.5 OTS EE Code Black ($20 CL

                    Weber "C" Code 18.5" WSM '81 ($50 CL) 8-0!!!
                    Weber "H" Code 18.5" WSM '86 ($75 CL)
                    Weber " " Code 18.5" WSM

                    Weber 26.75, $199 NFM clearance !!!
                    Weber SJS AH 'Lil' Brother'
                    Weber SJS AT 'Lil' Sister'
                    Weber SJS DE Code (FREE) 'Lil' Helper'
                    Weber SJG M Code 'Lil Traveller'
                    Weber SJS AH Code 'Kermit'
                    (Lime Green)
                    Horizon 20" Classic, w/baffle/tuning plate (FREE)
                    Good One Open Range, (FREE), Monthly Prize from AR giveaway!!!!



                    Thermometers:
                    *********************************************
                    Ol' Skool Bi-metal probe pocket thermo, that has checked / served ~ 1,000,000 meals in my possession, easily...
                    Maverick ET-732, (Black)
                    Thermopops, (Red, Yellow, Green)
                    ThermaPen Mk4 (Black), THANKS!!! to jgjeske1
                    Blue ThermaPen Mk4
                    Orange Thermapen Mk4
                    Pink Thermapen Mk4
                    ThermoWorks IR-GUN-S
                    ThermoWorks Smoke
                    ThermoWorks Open Box Smoke
                    4 Pro Series cable extensions
                    Smoke Gateway

                    Accessories:
                    *********************************************
                    2 Slow 'N Sears, Slow 'N Sear XL, Grill 'N Griddle
                    BBQ Vortex, 2 Hovergrills, Top Deck
                    Warming shelf
                    MyWeigh KD-8000Kitchen Scale
                    Backyard Grill marinade injector
                    Acoustic Guitars/Electric Guitars/Basses/1928 National Duolian/Harmonicas/Banjo Washboard, Spoons, kazoos, pocket comb with wax paper, egg shakers ;-)
                    Bear Paws
                    Meat Rakes
                    BBQ Dragon/Chimley of Insanity, Dragon Wing Shelves (x2 ea.)



                    Cookware:
                    Probably a ton of cast iron, mostly very old...still cookin'
                    G'Ma's Piqua skillet, :-)( They went out of business in 1934~)
                    '60's Revere Ware (Mom's), + others found elsewhere
                    60's CorningWare 10-cup percolator (Mom's) Daily driver
                    50's CorningWare 10-cup percolator (G'Ma's), for a backup! ;-)
                    Carpy Wally World stock pots, in approx 2 gal/3gal sizes, blue speckledty-porcelain enameled
                    Tramontina 6.5 qt Dutch Oven

                    Cutlery, etc.:
                    Shi*-ton of kitchen/chef knives, most sharper than my straight-razors are. (Better steel!) Chicago Cutlery, Old Hickory, various, including some nice German stuff ;-)
                    Dexter 12" slicing knife, 6" Sani-Safe boning knife
                    Smith's Tri-Hone Natural Arkansas Knife Sharpening System
                    Multiple steels, from all over the planet
                    Crock sticks
                    Diamond stones, various
                    Lansky Sharpening System

                    Tableware
                    Daily driver:Washington Forge Mardi Gras, Navy / Cobalt Blue
                    Dinner: Guests: Washington Forge, Town and Country
                    Fancy / Formal: Family silverware

                  #9
                  Howdy from Kansas Territory, Welcome to th' Pit!
                  So very sorry for yer recent loss! Hopefully, it will all end up fine!
                  Lookin' forward to hearin' more!

                  Comment

                  • MBMorgan
                    Club Member
                    • Sep 2015
                    • 6437
                    • Colorado
                    • > Weber Genesis EP-330
                      > Grilla Grills Original Grilla (OG) pellet smoker
                      > Pit Barrel Cooker (gone to a new home)
                      > WeberQ 2000 (on "loan" to a relative)
                      > Old Smokey Electric (for chickens mostly - when it's too nasty out
                      to fiddle with a more capable cooker)
                      > Luhr Jensen Little Chief Electric - Top Loader circa 1990 (smoked fish & jerky)
                      > Thermoworks Smoke
                      > 3 Thermoworks Chef Alarms
                      > Thermoworks Thermapen
                      > Thermoworks IR-GUN-S
                      > Anova sous vide circulator
                      > Searzall torch
                      > BBQ Guru Rib Ring

                    #10
                    Welcome from Colorado! Keep us updated with your KJ support experience ...

                    Comment

                    • Jerod Broussard
                      Moderator
                      • Jun 2014
                      • 9944
                      • East Texas
                      • Pit Barrel Cooker "Texas Brisket Edition"
                        Weber One Touch Premium Copper 22" Kettle (gift)
                        Slow 'n Sear for 22" Kettle
                        Weber One Touch Premium Black 26" Kettle (gift)
                        Slow 'n Sear XL for 26" Kettle (gift)
                        Weber Smokey Joe Gold
                        Weber Rapid Fire Chimney
                        Vortex
                        Maverick ET-732 White
                        Maverick ET-732 Copper
                        2- Auber SYL-1615 fan systems(Awesome!!!!!!!!)
                        Thermoworks Thermapen w/ Back light (gift)
                        Thermoworks Timestick
                        Cambro Model 300MPC110 w/ Winco SS Pans
                        B & B and Kingsford Charcoal
                        B & B Pellets

                      #11
                      You appear to have taken that better than me. I would have been committed due to the resulting tantrum

                      Welcome to The Pit!!!

                      Comment

                      • DWCowles
                        Founding Member
                        • Jul 2014
                        • 9702
                        • Smiths Grove, Ky
                        • Hi, my name is Darrell. I'm an OTR truck driver for over 25 years. During my off time I love doing backyard cooks. I have a 48" Lang Deluxe smoker, Rec-Tec pellet smoker,1 Weber Genesis 330, 1 Weber Performer (blue), 2 Weber kettles (1 black and 1 Copper), 1 26" Weber kettle, a WSM, 8 Maverick Redi Chek thermometers, a PartyQ, 2 SnS, Grill Grates, Cast Iron grates, 1 ThermoPop (orange) and 2 ThermoPens (pink and orange) and planning on adding more cooking accessories. Now I have an Anova sous vide, the Dragon blower and 2 Chef alarms from Thermoworks.

                        #12
                        Welcome Kennymac

                        Comment

                        • Kennymac
                          Club Member
                          • May 2017
                          • 25
                          • Kissimmee FL
                          • Not the same weber...

                          #13
                          Thanks everyone, I'm sure this will get resolved. Finding this broken did put a damper on the afternoon thou... The real shame is that it's now the weekend so I will assume I will be awaiting until Monday to even hear anything from KJ. I guess it would have been nice to at least have someone reach out to us, let us know they got the message and we would hear more next week. Patience has its virtues I guess...

                          Thanks again for the welcome, I will update as we hear more.

                          Comment

                          • Kennymac
                            Club Member
                            • May 2017
                            • 25
                            • Kissimmee FL
                            • Not the same weber...

                            #14
                            Originally posted by Spinaker View Post
                            Damn duuude!!! That sucks! Sorry to hear about the KJ. Please let us know if you have any issues with the Customer service. We can try to reach out to them on your behalf, if need be.
                            Anyway, welcome to The Pit, we are happy to have you. I hope you get everything resolved quickly so you can get to smoking. Glad you made it to FL safe, unlike Humpty-Dumpty.

                            I am not sure if you have seen this yet but, please check out our homework assignment post for new members, it contains a few how-tos and please-dos. This will help you learn your way around so you can get the best experience from our forum.

                            Also, it's very important that you:

                            Give us an email address you actually use. You can check the email we have on file for you by clicking your name in the upper-right, then User Settings, then the Notifications tab. You currently cannot change your email on file with us since it’s tied to your Pitmaster Club account as well as our payment processor, Stripe. Don’t worry though, we’d be happy to change it for you. PM (private message) ”Huskee” with your email change request, or via email at huskee[at]AmazingRibs[dot]com.

                            Add the domain AmazingRibs.com to your email safe list. We NEVER spam! This is important to receive notices about your account, such as if you’re up for renewal or are ever drawn as our monthly Gold Medal Giveaway winner, which is open to all USA members or those with a USA delivery address (we’d hate to have to pick another person because you don’t answer us)!

                            Thank You for the support!

                            -Spinaker
                            Done, my email address appears to be correct. Thanks for the info!

                            Comment

                            • 6th Borough BBQ
                              Former Member
                              • Feb 2017
                              • 409
                              • Jersey City, NJ

                              #15
                              This looks like a very good reason for me to stay in New Jersey. I just couldn't handle my toys being broke along the way

                              Comment


                              • Spinaker
                                Spinaker commented
                                Editing a comment
                                Great avatar. DWCowles needs to see this. (Fellow Lang man)

                            Announcement

                            Collapse

                            Meat-Up in Memphis 2021

                            Sold Out! Secure your spot on the waitlist now. Waitlist members will be moved to reserved seats as we get cancellations first-come, first-served!
                            Click here for details. (https://amazingribs.com/memphis)
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                            Meat-Up in Memphis

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