Good evening from Kissimmee FL

Kennymac

Club Member

Joined: May 2017

Posts: 25

Location: Kissimmee FL

Not the same weber...
#1

Good evening from Kissimmee FL

June 2, 2017, 06:38 PM

New to the group, we just moved to Kissimmee from New Jersey. I couldn't wait to get into some fine smoking and cooking, so I bought a Kamado Joe Big Joe right before we left the Philly area and just left it in the back of our pick up truck until we finally landed here. It was lifted into our truck with 4 guys at the Wilmington DE Costco and today I had my unloading crew help me bring it out to be assembled. Unfortunately it appears somewhere before I got it it must have sustained a big fall, the top was smashed to pieces and the big handle up front was severely bent. Bummer, I was really looking forward to having this grill going this weekend. Call KJ but was only able to leave a message. I emailed then filled out their on line warrantee claim which did get me a reply (automated). I'm hoping for some good customer support!

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Nate

Banned Former Member

Joined: Apr 2015

Posts: 3800

Location: Quarantined
#2

June 2, 2017, 07:10 PM

Welcome from Indiana.

Sorry about your cooker.
Comment
Spinaker

Moderator

Joined: Nov 2014

Posts: 10889

Location: Land of Tonka

John "J R"
Instagram: JRBowlsby
Smokin' Hound Que
Minnesota/ United States of America
********************************************
Assistants
Dexter (Beagle mix)
Kinnick (American Foxhound)
************************
Grills/Smokers/Fryers
Big Green Egg (Large) X3
Blackstone 36" Outdoor Griddle 4-Burner
Karubeque C-60
Kamado Joe Jr. (Black)
Lodge L410 Hibachi
Pit Barrel Cooker
Pit Barrel Cooker 2.0
R&V Works FF2-R-ST 4-Gallon Fryer
Weber Spirit Gasser
******************.
Thermometers
FireBoard (Base Package)
Thermoworks ThermaPen (Red)
Thermoworks MK4 (Orange)
**************
Accessories
Big Green Egg Plate Setter
Benzomatic TS4000 Torch X 2
Benzomatic TS800 High Temp Torch X 2
Bayou Classic 44 qt Stainless Stock Pot
Bayou Classic 35K BTU Burner
Digi Q DX2 (Medium Pit Viper Fan)
Dragon VT 2-23 C Torch
Eggspander Kit X2
Field Skillet No. 8,10,12
Finex Cat Iron Line
FireBoard Drive
Lots and Lots of Griswold Cast Iron
Grill Grates
Joule Water Circulator
KBQ Fire Grate
Kick Ash Basket (KAB) X4
Lots of Lodge Cast Iron
Husky 6 Drawer BBQ Equipment Cabinet
Large Vortex
Marlin 1894 .44 Magnum
Marquette Castings No. 13 (First Run)
Smithey No. 12
Smokeware Chimney Cap X 3
Stargazer No.10, 12
Tool Wizard BBQ Tongs
Univex Duro 10" Meat Slicer
********************************
Fuel
FOGO Priemium Lump Charcoal
Kingsford Blue and White
Rockwood Lump Charcoal
Apple, Cherry & Oak Log splits for the C-60
**************************
Cutlery
Buck 119 Special
Cuda 7' Fillet Knife
Dexter 12" Brisket Sword
Global
Shun
Wusthof
*******
Next Major Purchase
Lone Star Grillz 24 X 48 Offset
#3

June 2, 2017, 07:59 PM

Damn duuude!!! That sucks! Sorry to hear about the KJ. Please let us know if you have any issues with the Customer service. We can try to reach out to them on your behalf, if need be.
Anyway, welcome to The Pit, we are happy to have you. I hope you get everything resolved quickly so you can get to smoking. Glad you made it to FL safe, unlike Humpty-Dumpty.

I am not sure if you have seen this yet but, please check out our homework assignment post for new members, it contains a few how-tos and please-dos. This will help you learn your way around so you can get the best experience from our forum.

Also, it's very important that you:

Give us an email address you actually use. You can check the email we have on file for you by clicking your name in the upper-right, then User Settings, then the Notifications tab. You currently cannot change your email on file with us since it’s tied to your Pitmaster Club account as well as our payment processor, Stripe. Don’t worry though, we’d be happy to change it for you. PM (private message) ”Huskee” with your email change request, or via email at huskee[at]AmazingRibs[dot]com.

Add the domain AmazingRibs.com to your email safe list. We NEVER spam! This is important to receive notices about your account, such as if you’re up for renewal or are ever drawn as our monthly Gold Medal Giveaway winner, which is open to all USA members or those with a USA delivery address (we’d hate to have to pick another person because you don’t answer us)!

Thank You for the support!

-Spinaker
1 like
Comment
kmhfive

Club Member

Joined: Mar 2017

Posts: 2988

Location: Northern Illinois

Weber Kettle -- 22.5" (In-Service Date June 2015)
Slow-n-Sear/Drip-n-Griddle/Grill Grates (In-Service Date March 2016)
Pit Boss 820 (Retired)
GMG Jim Bowie WiFi (In-Service Date April 2017)
Maverick ET-733
Fireboard
Home-brewer
#4

June 2, 2017, 08:03 PM

Man, sorry about your cooker! Welcome to the Pit!
Comment
GadjetGriller

Club Member

Joined: Dec 2015

Posts: 744

Location: Lubbock tx

I have 3 outdoor devices (plus a couple indoor items) Starting with the PBC, Faux Kamado Kooker,(Akorn metal Kamado) & Oklahoma Joe offset grill and smoker. I use the FireBoard WiFi Thermometer. IQ110 (heat control device for akorn) recently acquired a Char-Broil Big Easy TRU-INFRARED 3-in-1 Roaster, Smoker and Grill, I also have A Anova & Joule Sous Vide Wands and The Steakager ( a unit for Dry aging big hunks of meat!)
#5

June 2, 2017, 08:04 PM

There are many stories on AR about how great the customer service is at Kamado Joe. I dont see any thing different in your future. Its disappointing that that happened but it will be rectified.
Comment
PJBowmaster

Former Member

Joined: Dec 2016

Posts: 548

Location: Black Hills of SD
#6

June 2, 2017, 08:05 PM

Bummer Dude! But Welcome to the Pit. And here's to better times ahead....Cheers!!
Comment
RonB

Club Member

Joined: Apr 2016

Posts: 13329

Location: Near Richmond VA

Weber Performer Deluxe
SNS
Pizza insert
Rotisserie
Smokenator 1000
Cookshack Smokette Elite
2 Thermapens
Chefalarm
Dot
lots of probes.
CyberQ
#7

June 2, 2017, 08:08 PM

Welcome to The Pit. I hope they take care of you.
Comment
LA Pork Butt

Charter Member

Joined: Dec 2014

Posts: 5590

Location: Grew up in New Orleans, lived in Texas for 20 years, lived in Mandeville, LA for 22 years. I now liv
#8

June 2, 2017, 08:32 PM

Welcome to the Pit! I hope you are cooking real soon.
Comment
Mr. Bones

Charter Member

Joined: Sep 2016

Posts: 9857

Location: Kansas Territory

Grills / Smokers
*********************************************
Kingsford 24" grill (Free) 'Billy'
Brinkmann Smoke n Grill
Oklahoma Joe Highland, gaskets, LavaLock baffle / tuning plate. 'Big Joe'
Weber 18" Kettle ($30 CL) 'Lil' Feller'
Weber Smokey Joe ($25 CL) 'Lil' Brother'
Weber 22.5 Master Touch '93 P Code Blue($85) from fellow WKC member Bmitch 'Elwood'
Weber 22.5 Bar-B-Q Kettle '69-'70 "Patent Pending" Red ($80) from fellow WKC member dwnthehatch 'Maureen'
Weber 22.5 OTS DD Code Black ($40 CL) 'DeeDee'
Weber 22.5 OTS DO Code Black ($15 CL)
Weber 22.5 OTS E Code Black ($20 CL
Weber 22.5 OTS EE Code Black ($20 CL

Weber "C" Code 18.5" WSM '81 ($50 CL) 8-0!!!
Weber "H" Code 18.5" WSM '86 ($75 CL)
Weber " " Code 18.5" WSM

Weber 26.75, $199 NFM clearance !!!
Weber SJS AH 'Lil' Brother'
Weber SJS AT 'Lil' Sister'
Weber SJS DE Code (FREE) 'Lil' Helper'
Weber SJG M Code 'Lil Traveller'
Weber SJS AH Code 'Kermit' (Lime Green)
Horizon 20" Classic, w/baffle/tuning plate (FREE)
Good One Open Range, (FREE), Monthly Prize from AR giveaway!!!!

Thermometers:
*********************************************
Ol' Skool Bi-metal probe pocket thermo, that has checked / served ~ 1,000,000 meals in my possession, easily...
Maverick ET-732, (Black)
Thermopops, (Red, Yellow, Green)
ThermaPen Mk4 (Black), THANKS!!! to jgjeske1
Blue ThermaPen Mk4
Orange Thermapen Mk4
Pink Thermapen Mk4
ThermoWorks IR-GUN-S
ThermoWorks Smoke
ThermoWorks Open Box Smoke
4 Pro Series cable extensions
Smoke Gateway

Accessories:
*********************************************
2 Slow 'N Sears, Slow 'N Sear XL, Grill 'N Griddle
BBQ Vortex, 2 Hovergrills, Top Deck
Warming shelf
MyWeigh KD-8000Kitchen Scale
Backyard Grill marinade injector
Acoustic Guitars/Electric Guitars/Basses/1928 National Duolian/Harmonicas/Banjo Washboard, Spoons, kazoos, pocket comb with wax paper, egg shakers ;-)
Bear Paws
Meat Rakes
BBQ Dragon/Chimley of Insanity, Dragon Wing Shelves (x2 ea.)

Cookware:
Probably a ton of cast iron, mostly very old...still cookin'
G'Ma's Piqua skillet, :-)( They went out of business in 1934~)
'60's Revere Ware (Mom's), + others found elsewhere
60's CorningWare 10-cup percolator (Mom's) Daily driver
50's CorningWare 10-cup percolator (G'Ma's), for a backup! ;-)
Carpy Wally World stock pots, in approx 2 gal/3gal sizes, blue speckledty-porcelain enameled
Tramontina 6.5 qt Dutch Oven

Cutlery, etc.:
Shi*-ton of kitchen/chef knives, most sharper than my straight-razors are. (Better steel!) Chicago Cutlery, Old Hickory, various, including some nice German stuff ;-)
Dexter 12" slicing knife, 6" Sani-Safe boning knife
Smith's Tri-Hone Natural Arkansas Knife Sharpening System
Multiple steels, from all over the planet
Crock sticks
Diamond stones, various
Lansky Sharpening System

Tableware
Daily driver:Washington Forge Mardi Gras, Navy / Cobalt Blue
Dinner: Guests: Washington Forge, Town and Country
Fancy / Formal: Family silverware
#9

June 2, 2017, 09:55 PM

Howdy from Kansas Territory, Welcome to th' Pit!
So very sorry for yer recent loss! Hopefully, it will all end up fine!
Lookin' forward to hearin' more!
Comment
MBMorgan

Club Member

Joined: Sep 2015

Posts: 6437

Location: Colorado

> Weber Genesis EP-330
> Grilla Grills Original Grilla (OG) pellet smoker
> Pit Barrel Cooker (gone to a new home)
> WeberQ 2000 (on "loan" to a relative)
> Old Smokey Electric (for chickens mostly - when it's too nasty out
to fiddle with a more capable cooker)
> Luhr Jensen Little Chief Electric - Top Loader circa 1990 (smoked fish & jerky)
> Thermoworks Smoke
> 3 Thermoworks Chef Alarms
> Thermoworks Thermapen
> Thermoworks IR-GUN-S
> Anova sous vide circulator
> Searzall torch
> BBQ Guru Rib Ring
#10

June 2, 2017, 10:15 PM

Welcome from Colorado! Keep us updated with your KJ support experience ...
Comment
Jerod Broussard

Moderator

Joined: Jun 2014

Posts: 9944

Location: East Texas

Pit Barrel Cooker "Texas Brisket Edition"
Weber One Touch Premium Copper 22" Kettle (gift)
Slow 'n Sear for 22" Kettle
Weber One Touch Premium Black 26" Kettle (gift)
Slow 'n Sear XL for 26" Kettle (gift)
Weber Smokey Joe Gold
Weber Rapid Fire Chimney
Vortex
Maverick ET-732 White
Maverick ET-732 Copper
2- Auber SYL-1615 fan systems(Awesome!!!!!!!!)
Thermoworks Thermapen w/ Back light (gift)
Thermoworks Timestick
Cambro Model 300MPC110 w/ Winco SS Pans
B & B and Kingsford Charcoal
B & B Pellets
#11

June 3, 2017, 01:38 AM

You appear to have taken that better than me. I would have been committed due to the resulting tantrum

Welcome to The Pit!!!
Comment
DWCowles

Founding Member

Joined: Jul 2014

Posts: 9702

Location: Smiths Grove, Ky

Hi, my name is Darrell. I'm an OTR truck driver for over 25 years. During my off time I love doing backyard cooks. I have a 48" Lang Deluxe smoker, Rec-Tec pellet smoker,1 Weber Genesis 330, 1 Weber Performer (blue), 2 Weber kettles (1 black and 1 Copper), 1 26" Weber kettle, a WSM, 8 Maverick Redi Chek thermometers, a PartyQ, 2 SnS, Grill Grates, Cast Iron grates, 1 ThermoPop (orange) and 2 ThermoPens (pink and orange) and planning on adding more cooking accessories. Now I have an Anova sous vide, the Dragon blower and 2 Chef alarms from Thermoworks.
#12

June 3, 2017, 05:37 AM

Welcome Kennymac
Comment
Kennymac

Club Member

Joined: May 2017

Posts: 25

Location: Kissimmee FL

Not the same weber...
#13

June 3, 2017, 07:37 AM

Thanks everyone, I'm sure this will get resolved. Finding this broken did put a damper on the afternoon thou... The real shame is that it's now the weekend so I will assume I will be awaiting until Monday to even hear anything from KJ. I guess it would have been nice to at least have someone reach out to us, let us know they got the message and we would hear more next week. Patience has its virtues I guess...

Thanks again for the welcome, I will update as we hear more.
Comment
Kennymac

Club Member

Joined: May 2017

Posts: 25

Location: Kissimmee FL

Not the same weber...
#14

June 3, 2017, 07:44 AM

Originally posted by Spinaker View Post

Damn duuude!!! That sucks! Sorry to hear about the KJ. Please let us know if you have any issues with the Customer service. We can try to reach out to them on your behalf, if need be.
Anyway, welcome to The Pit, we are happy to have you. I hope you get everything resolved quickly so you can get to smoking. Glad you made it to FL safe, unlike Humpty-Dumpty.

I am not sure if you have seen this yet but, please check out our homework assignment post for new members, it contains a few how-tos and please-dos. This will help you learn your way around so you can get the best experience from our forum.

Also, it's very important that you:

Give us an email address you actually use. You can check the email we have on file for you by clicking your name in the upper-right, then User Settings, then the Notifications tab. You currently cannot change your email on file with us since it’s tied to your Pitmaster Club account as well as our payment processor, Stripe. Don’t worry though, we’d be happy to change it for you. PM (private message) ”Huskee” with your email change request, or via email at huskee[at]AmazingRibs[dot]com.

Add the domain AmazingRibs.com to your email safe list. We NEVER spam! This is important to receive notices about your account, such as if you’re up for renewal or are ever drawn as our monthly Gold Medal Giveaway winner, which is open to all USA members or those with a USA delivery address (we’d hate to have to pick another person because you don’t answer us)!

Thank You for the support!

-Spinaker

Done, my email address appears to be correct. Thanks for the info!
Comment
6th Borough BBQ

Former Member

Joined: Feb 2017

Posts: 409

Location: Jersey City, NJ
#15

June 3, 2017, 08:33 AM

This looks like a very good reason for me to stay in New Jersey. I just couldn't handle my toys being broke along the way
Comment
1 comment

#15.1

Spinaker commented

June 3, 2017, 10:01 AM

Editing a comment

Great avatar. DWCowles needs to see this. (Fellow Lang man)

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