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My Turn (Thanks @Panhead John and @Uncle Bob)

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    My Turn (Thanks @Panhead John and @Uncle Bob)

    Thanks to the two above, my latest MSC purchase has arrived! Well, I'm not sure replacing a 2-burner Blackstone griddle with a Pit Boss Ultimate 2-burner griddle is truly MSC, but what the heck.

    This tuned into somewhat of an ordeal for. I ordered it from Amazon on 8/29, which gave a delivery date of 9/9. That timing worked as I just underwent surgery on my right hand/wrist for inflamed tendons. That was on 8/23, 75th birthday was the next day - what a way to spend my BD). The PB was my birthday present to myself (with SWMBO's OK ) . Well, the griddle showed up on 8/31!

    I decided (stupidly!!) to open the box yesterday, just to inspect the contents. There were a number of reviews on Amazon about dented and broken parts, so my reasoning was if that happened to mine, I could return it. Well, being a brain-addled male, box open means - ASSEMBLE IT. Lord have mercy - it took me 2 hours, going very slowly. And some significant challenges. Turns out the bottom shelf was warped/slightly twisted in two corners. I tried calling PB, but all you get a is recording saying "too many calls, try calling later". Well, it is Labor Day weekend, so that's not surprising given that it is the Support line for all Danson's PB products.

    Fortunately, the bottom shelf, and most of the cart, is made of what we used to call "pot metal". Very bendable. Using a soft mallet and so pliers I was able to get the holes on the two legs that would not have lined up to allow getting the mounting screws started. Given the softness of the metal, just tightening the screws pulled then into alignment. This proved true for the upper side rails. It also explains why they have those metal rods that mount near the top of the cart - they provide stability.

    Anywho, got the puppy assembled and did the initial burn-in. It is a bit odd that the manual says to coat the ceramic griddle with oil to "help prevent rust". I sure hope rust is not a player with this cooker! I plan to make some cheeseburgers tomorrow. Oh Boy!

    Click image for larger version

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    #2
    Congrats on the new cooker. I have the three burner and love it. No, rust isn’t an issue. I think the editor of the manual missed that when they converted the version from their conventional steel top griddles.

    Comment


    • GolfGeezer
      GolfGeezer commented
      Editing a comment
      Yeh, I figured that. It is odd because the paragraph before it says that refers to the ceramic griddle.

    #3
    Nice Stuff!
    Hope the wrist heals quickly....

    Comment


    • GolfGeezer
      GolfGeezer commented
      Editing a comment
      Thanks!

    #4
    Very nice and I also hope you heal quickly.

    I had carpel tunnel surgery on both hands, (2 weeks apart), a number of years ago. Two weeks later the 60" tv I wanted went on sale at Costco. I got help loading it, but was on my own back home, and once I got it inside, well, you can guess the rest.

    I still have both hands and they work - present injury noted.

    Comment


    • Allon
      Allon commented
      Editing a comment
      Speaking of your present injury, how are you healing up?
      I’m sure there might be a few of us around here that would like to know as well…

    • RonB
      RonB commented
      Editing a comment
      Thanks Allon - all the constant pain is gone, but the three finger tips are still very sensitive. Dr sez I am progressing nicely.

    #5
    Woohoo! Let's see some food on that bad boy

    Comment


      #6
      Congrats, I'm pining for the 3-burner vrs of that.

      Comment


      • Steve B
        Steve B commented
        Editing a comment
        Why isn’t it sitting in your backyard yet?🤷🏼😂

      #7
      Let’s see, happy birthday, get well soon, and congrats on the griddle! Two hours isn’t bad - it took me almost three.

      Last, I wish Labor Day weekend was a valid excuse for Danson, but over the last couple weeks I’ve called a bunch of times at various times of day, and have yet to get through. I love my griddle, but any company that automatically disconnects without offering a voice mail option isn’t serious about customer service.

      Enjoy your griddle!

      Comment


        #8
        Congratulations! Flat tops are the best!

        Comment


          #9
          Congrats GG on the griddle! You’re gonna love it and don’t worry about any rust, ain’t gonna happen. Yeah, you did good on assembly, took me almost 3 hours. HERES A WORD ABOUT PIT BOSS CUSTOMER SERVICE: Both times I called, I was told the same thing, long wait times blah blah blah. Stay on the line for another minute or two. You will get the option for them to call YOU back. Both times they called me back the same day. No waiting on hold.

          Comment


          • GolfGeezer
            GolfGeezer commented
            Editing a comment
            Hah! I did that, left my number and sure as s@#*, they called when I was for an hour. Happened twice, and all they do is leave a message to call their number. Worked out though. Hopefully, I’ll have it together enough to shoot pics of the burgers tomorrow.

          • Sid P
            Sid P commented
            Editing a comment
            I tried again just now even though I know they’re not open on Sunday, and I got the same message and then automatically disconnected. Weird.

          #10
          Hooray! You are a much braver person than I. My 5 burner arrived Wednesday but I waited until my helper was here Thursday morning for me to be his helper while he assembled. We also had one small bend in a shelf piece that was quickly straightened with pliers. Life got in the way after assembly, and I haven't even gotten around to buying a propane tank to do the burn in and first cook. Eventually...

          Comment


            #11
            Congrats on the PB. I’ve only used mine 5-6 well maybe 9-10 times so far and I gotta say it’s pretty dang awesome.

            Oh yeah. Happy birthday and get well soon.
            🥴 that doesn’t sound right, but you get the point. 😁
            Last edited by Steve B; September 3, 2022, 06:06 PM.

            Comment


            • GolfGeezer
              GolfGeezer commented
              Editing a comment
              Thanks! 😎

            #12
            Let's see if I get these in the right order.
            Happy Birthday!
            Sorry about your wrist/hand. Hope you heal up from the surgery soon and all is well with it.
            Congrats on the new cooker. May you get many years of enjoyment from it and never need to call customer service.

            Comment


              #13
              Congratulations on the new hardware. That's one awesome looking unit.

              Comment


                #14
                Welcome aboard the Ultimate train.

                Now, a pro tip: I don't mess up my birthday with medical issues, I wait until my wife's. Three years ago it was an ER visit first thing in the morning, and then earlier this year was surgery. She's a sport.......................sorta.

                Comment


                  #15
                  Enjoy your new griddle and Happy Birthday!
                  Last edited by Purc; September 4, 2022, 08:27 AM.

                  Comment

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