I read somewhere ( can't locate that post ), about the pk360's intake tube grip coming loose and spinning when you try to adjust the vent ( on the right side ). I have the same issue but have been just dealing with it.
After reading that post, I got ahold of PK support, and the sent out a new one immediately. Gotta say, they do back you up when you have issues.
Mine have come a bit loose too. And like you, just working with it. I'll have to contact them too. I assume you contacted them through their website email?
That original post about "loose" grips on the intake tubes came from me I think. First issue , I had, they replaced it immediatly. Then again this winter it happened again and they sent me two tubes! No questions asked! Very accomodating.
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