Masterbuilt Gravity 800 - Overheating Issue

[Andymjones]

Hi all,

I assembled my new Gravity Series 800 this Saturday and started the pre-seasoning. No issues were found at 250F for an hour but when I increased the temp to 400F after a few minutes I got an Err 3 message on the controller - the manual says this is due to overheating but don’t understand how this could be? Has anyone else experienced this issue? Thanks

[RonB]

I can't help, but welcome to The Pit. Sounds like a call or an email to Masterbuilt is in order.

[STEbbq]

I get this error sometimes and usually if I open and close the lid, that works or simply turning the smoker off and on again. Make sure you haven’t skipped a step in the instructions for initial burn in.

[Polarbear777]

When I got this error I just power cycled and restarted and it usually resolves. Sometimes it overshoots and interprets that as a problem.

[DavidNorcross]

Welcome from Virginia!

[bbqLuv]

Hello from NW Oregon.
Gravity always gets me down.

[bbqLuv]

You assembled it so it must be a Master Built. Is it out of calibration?
I would check that.