Coffee grinder died

[tstalafuse]

Well, as luck would have it I am looking for this advice as well. Our conical grinder that provide a perfect grind (Were really happy with it), up and died after only 8 months. The reviews were stellar, but the reviews since we purchased are not so stellar and describe the exact issue we are having (beans won't feed from the hopper and a kinda popcorn effect that is keeping the beans from feeding to the grinder).

Reached out to the manufacturer/seller as required 3 weeks ago, but radio silence. No doubt they made a cost saving change to discover it wasn't. Reached out to Amazon, they say to contact the seller/manufacturer, Amazon has no advice on if the seller/manufacturer won't respond, and Amazon doesn't feel they have any responsibility for items they "feature" on their their site.

If I can have one rant, if a website "features" a product (we all know they took money to do it) and puts it at the top of their search function, then they should own the warranty/responsibility for the product. Yes, Amazon I am looking at you... Yes, Congress I am looking at you to require it (I realize Congress can't, without forming a committee, locate the nearest bathroom, but I have hope).. Yes, I know that I will feel better once I have given up all hope..

[RobertC]

Which grinder should we avoid?

[Bluetail66213]

What brand was the grinder? Personally, I use the Batatza Encore and an Aeropress. Fantastic grinder.

[Bob K]

love the repurposed meat trays 😀

[Caffeine88]

Another superb combo - made many espressos with this!

[tstalafuse]

We just ordered the Batatza Encore, which wasn't as highly rated as the one that just died, or the Oxo conical burr grinder.

It is a Shardor, which got exceptional reviews on Amazon and other coffee related forums before we bought it. To say I was very happy with it for the past 8 months would be an understatement, but once it died the warranty and support were worthless. On Amazon, it is still one of the top brand, but it is starting drop.

[DavidNorcross]

I bought a similar and cheap handheld knockoff on Amazon. Has worked perfectly for a couple years now. If it breaks it is going in the trash and will replace it with one just like it.

[Bluetail66213]

The meat trays are pretty much not recyclable, so we reuse them as we can. I have another to hold the coffee grounds that come from the aeropress. These go into the garden.

[Argoboy]

I contacted the grinder manufacturer they replied and told me this is a left hand thread so now the coffee grinder is working again. I never considered this,I feel kind of dumb actually. I think I will add some medium strength locktite so this does not loosen up again. I was going to buy a replacement today, I watched a lot of coffee grinder videos this weekend for nothing.

[jerrybell]

Glad it worked out, but I was looking forward to hearing how the new one worked. I don't know why but this prompts me to share my own thread related story. I was on a business trip and bought a bottle of wine for the week. Took it to the hotel bartender and asked him to open it because I don't travel with a corkscrew. He unscrewed the cap and handed me the bottle back. We both had a good laugh.