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Joule connectivity issues - urban legend, or??

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  • HiGradeSmoker
    Charter Member
    • Jun 2015
    • 5

    Joule connectivity issues - urban legend, or??

    Not sure if this is still alive. I really like the idea of SV/BBQ cooking. I was looking at Joule on Amazon through your link. About 8% of the ratings were a 1 star. Of those that I read, they were complaining about connectivity/dropping issues with I think both WIFI and Bluetooth. What is the group’s experience with connectivity. I see that Chefs disowns any software issues in their warranty. I can understand this in a way due to the number of variables not in their control. Thoughts?
  • rodkeary
    Club Member
    • Jan 2017
    • 200
    • Pacific Northwest
    • Weber Genesis
      Bradley Smoker

    #2
    I've never had a connectivity issue with my Joule and it is probably used at least 4-5 times per week in our house.

    Comment


    • HiGradeSmoker
      HiGradeSmoker commented
      Editing a comment
      Rodkeary,
      How long have you owned your Joule?

    • rodkeary
      rodkeary commented
      Editing a comment
      11 months.
  • EdF
    EdF
    Club Member
    • Jul 2016
    • 3207
    • Atlantic Highlands, NJ
    • Uuni Pro (new kid in town)
      Karubeque C-60
      Large BGE since 2002 + plate setter + pizza stone + upper grid + stainless paella pan for drippings (the best!)
      TEC Cherokee FR since 2014 (portable infrared grill - does a mighty sear)
      Polyscience Sous Vide Pro since 2012 (wasn't much else available in those days)
      Thermapen
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      ThermaQ (or its predecessor)
      Thermoworks Hi temp IR
      BBQ Dragon & Chimney of Insanity
      Various other stuff

    #3
    Disowning software issues seems like a poor product decision to me (a product manager) when the remote is the only way to control it. Too bad. No direct experience with it BTW.

    Comment

    • fzxdoc
      Founding Member
      • Jul 2014
      • 5087
      • My toys:
        Weber Summit Charcoal Grilling Center (WSCGC) aka Mr. Fancypants
        Pit Barrel Cooker (which rocks)
        Weber Summit S650 Gas Grill
        Weber Kettle Premium 22"
        Weber Jumbo Joe Premium 22" (a weird little 22" kettle mutant on 22"-long legs) (donated to local battered women's shelter.)
        Camp Chef Somerset IV 4-burner outdoor gas range


        Adrenaline BBQ Company's SnS, DnG and Large Charcoal Basket for WSCGC
        Adrenaline BBQ Company's Elevated SS Rack for WSCGC
        Adrenaline BBQ Company's SS Rack for DnG
        Grill Grate for SnS
        Grill Grates: five 17.375 sections (retired to storage)
        Grill Grates: six 19.25 panels for exact fit for Summit S650 gasser
        2 Grill Grate Griddles
        Steelmade Griddle for Summit gas grill

        Fireboard Extreme BBQ Thermometer Package
        Fireboard control unit in addition to that in the Extreme BBQ Package
        Additional Fireboard probes: Competition Probes 1" (3) and 4" (1), 3 additional Ambient Probes. 1 additional Food Probe
        2 Fireboard Driver Cables
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        Pit Viper Fan new design (to pair with Fireboard Fan Driver Cable)
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        Maverick ET 733
        Maverick (Ivation) ET 732

        Grill Pinz
        Vortex (two of them)

        Two Joule Sous Vide devices
        VacMaster Pro 350 Vacuum Sealer
        Instant Pot 6 Quart Electric Pressure Cooker
        Instant Pot 10 Quart Electric Pressure Cooker
        Charcoal Companion TurboQue
        A-Maze-N tube 12 inch tube smoker accessory for use with pellets

        BBQ Dragon and Dragon Chimney

        Shun Classic 8" Chef's Knife
        Shun Classic 6" Chef's Knife
        Shun Classic Gokujo Boning and Fillet Knife
        Shun Classic 3 1/2 inch Paring Knife

      #4
      Mine works like a charm, and I use it a lot--a couple of times a week or so. No connectivity issues.

      Kathryn
      Last edited by fzxdoc; June 24, 2018, 10:48 AM.

      Comment

      • Spinaker
        Moderator
        • Nov 2014
        • 10611
        • Land of Tonka
        • John "J R"
          Instagram: JRBowlsby
          Smokin' Hound Que
          Minnesota/ United States of America

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        #5
        Same here, I use mine weekly, never had any connectivity issues, that I can remember anyway.

        Comment

        • HiGradeSmoker
          Charter Member
          • Jun 2015
          • 5

          #6
          I guess a follow up question to my original is, How long have folks owned their Joule?

          Comment

          • fzxdoc
            Founding Member
            • Jul 2014
            • 5087
            • My toys:
              Weber Summit Charcoal Grilling Center (WSCGC) aka Mr. Fancypants
              Pit Barrel Cooker (which rocks)
              Weber Summit S650 Gas Grill
              Weber Kettle Premium 22"
              Weber Jumbo Joe Premium 22" (a weird little 22" kettle mutant on 22"-long legs) (donated to local battered women's shelter.)
              Camp Chef Somerset IV 4-burner outdoor gas range


              Adrenaline BBQ Company's SnS, DnG and Large Charcoal Basket for WSCGC
              Adrenaline BBQ Company's Elevated SS Rack for WSCGC
              Adrenaline BBQ Company's SS Rack for DnG
              Grill Grate for SnS
              Grill Grates: five 17.375 sections (retired to storage)
              Grill Grates: six 19.25 panels for exact fit for Summit S650 gasser
              2 Grill Grate Griddles
              Steelmade Griddle for Summit gas grill

              Fireboard Extreme BBQ Thermometer Package
              Fireboard control unit in addition to that in the Extreme BBQ Package
              Additional Fireboard probes: Competition Probes 1" (3) and 4" (1), 3 additional Ambient Probes. 1 additional Food Probe
              2 Fireboard Driver Cables
              Pit Viper Fan (to pair with Fireboard Fan Driver Cable)
              Pit Viper Fan new design (to pair with Fireboard Fan Driver Cable)
              Thermoworks Thermapen MK5 (pink)
              Thermoworks Thermapen MK4 (pink too)
              Thermoworks Temp Test 2 Smart Thermometer
              Thermoworks Extra Big and Loud Timer
              Thermoworks Timestick Trio
              Maverick ET 73 a little workhorse with limited range
              Maverick ET 733
              Maverick (Ivation) ET 732

              Grill Pinz
              Vortex (two of them)

              Two Joule Sous Vide devices
              VacMaster Pro 350 Vacuum Sealer
              Instant Pot 6 Quart Electric Pressure Cooker
              Instant Pot 10 Quart Electric Pressure Cooker
              Charcoal Companion TurboQue
              A-Maze-N tube 12 inch tube smoker accessory for use with pellets

              BBQ Dragon and Dragon Chimney

              Shun Classic 8" Chef's Knife
              Shun Classic 6" Chef's Knife
              Shun Classic Gokujo Boning and Fillet Knife
              Shun Classic 3 1/2 inch Paring Knife

            #7
            Since they were first released.

            Comment

            • Troutman
              Club Member
              • Aug 2017
              • 7197

              • OUTDOOR COOKERS

                BBQ ACCESSORIES

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                SOUS VIDE

                INDOOR COOKWARE


              #8
              The correct answer is buy an Anova

              Comment


              • HiGradeSmoker
                HiGradeSmoker commented
                Editing a comment
                Hi Troutman,
                Please expand

              • johnec00
                johnec00 commented
                Editing a comment
                +1 Troutman - mine has a little switch thingy right on the circulator for "on" and "off". Works first time every time. Oh, and costs half as much!

              • Troutman
                Troutman commented
                Editing a comment
                Exactly what johnec00 just said as the reason
            • Histrix
              Club Member
              • May 2016
              • 458
              • 757

              #9
              There are so many variables in a persons specific home location and router setup that it is hard to predict whether a gizmo will have connectivity issues so I don't pay much attention to those sort of reviews.

              On the other hand, if 90% of people had connectivity issues that might be good to know.

              Comment

              • Baltassar
                Club Member
                • Apr 2016
                • 129
                • Northern California

                #10
                I've had a Joule for maybe 18 months, and I find connectivity to be poor using both wifi and bluetooth. My sous vide is set up in the garage, and if I'm in the garage connectivity is fine. If I go up to my office, second floor of my house, more or less directly above the garage, the connection unfailingly drops. This has no effect on the Joule itself, which just keeps on keeping on.

                Whether this has something to do with my house, my particular Joule, my geospatial relationship to some cosmic vortex, or whatever, I have no idea. I use the Joule frequently, and it works just fine. But if connectivity is an important issue for you, caveat emptor.

                Comment


                • HiGradeSmoker
                  HiGradeSmoker commented
                  Editing a comment
                  Keeps on keeping on is what counts. My concern was that it would forget what it was doing and shut down if it lost connectivity. Do you reconnect once you’re back in the garage or does it matter because it has been cooking for what ever time was required?

                • Baltassar
                  Baltassar commented
                  Editing a comment
                  It seems to reconnect when you get back in range. I never let the Joule turn itself off -- I set a timer, and when time's up I go deal with it myself. The connectivity thing makes not difference to the food. It's just odd that something that is supposed to be cool and up-to-date works so poorly.

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