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10.28.19 Update Issue

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    #16
    In Safari The "Block All Cookies" is turned off.

    Comment


    • RAYMBO
      RAYMBO commented
      Editing a comment
      Try looking for something like: Delete cookie on close. Or do not save sessions or session cookies.

    • Nate
      Nate commented
      Editing a comment
      raywjohnson , I’m having the same problem... mobile device

    #17
    Randy-Phx Nate

    Please check your Safari extensions. Gear->Preferences->Extensions (tab).

    I have been searching for a cause. Safari does not seem to have a built in way to delete cookies on exit. A bad design IMHO.

    So the cause *could* be an extension.

    Comment


      #18
      raywjohnson , I will emphasize again I and I think Randy-Phx are talking about mobile devices (phones). You are giving us directions for desktop or laptop devices. Those instructions do not work for phones.

      I have changed nothing in my settings other than deleting cookies and cache and history to try to reset things 15 times when that was what you were saying the formatting problem was. Other than that my settings are the same as they were before the update when I didn’t have this problem.

      If I am doing something wrong I am open to fix it but I haven’t done anything... AR changed... not my phone.

      Comment


      • RAYMBO
        RAYMBO commented
        Editing a comment
        You are all good. I am working to figure out what the iPhone/Safari is not doing correctly. I do not have access to an iPhone, so very difficult to debug. Apple does not give anything for free. I cannot find any real emulators for free. I will figure this out eventually.

      • Nate
        Nate commented
        Editing a comment
        Huskee and/or Meathead , I have no idea what it would cost to get raywjohnson what he would need to help him (iphone, software, etc...) but it would be appreciated if it could be considered. I don’t foresee Apple products going away anytime soon and to be quite candid the customer experience in the pit for Apple users has suffered significantly lately with all of the problems over the last few updates.

      #19
      raywjohnson , here are screen shots of safari options on an iPhone since that seems to be part of the disconnect.

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      Comment


        #20
        Nate is 100% correct. Those of us with iPhones are experiencing the same issues. In my case, it’s an iPhone XS running safari and iOS 13.2.

        Comment


          #21
          Formatting on my iPhone 7 is now worse than last time I checked.

          Click image for larger version

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          Comment


          • RAYMBO
            RAYMBO commented
            Editing a comment
            Since I removed the "Select Last 30 Days" option, and it shows on your screen shot, that means your browser is displaying a cached version of the page. Please update cache to see the latest changes. Important note: for some reason, iPhones seem to ignore all the methods employed to automatically update cache resources. Once I get the iPhone I ordered, I hope to figure out the cause. Stay tuned!

          #22
          We will get Ray an iPhone immediately.

          Comment


          • Nate
            Nate commented
            Editing a comment
            Meathead , thank you very much for your consideration on this. I apologize if it seems like I am complaining.

          • Meathead
            Meathead commented
            Editing a comment
            Complaints are how we improve. With luck he will order the phone today and have it up and running in a day or two.

          #23
          raywjohnson this morning I came to the AR website and I was already logged in. I hope that means this issue is fixed. 👍

          Comment


          • Huskee
            Huskee commented
            Editing a comment
            I think it means your dog has been getting on your computer and knows how to log in!

          • RAYMBO
            RAYMBO commented
            Editing a comment
            I would like to take credit. These are almost always caching issues. Sometimes you try to do a hard refresh, but it fails to work even though you did it correctly. This is because all web browsers just suck. However, I do have a built in feature that should force the refresh every 24 hours. It tricks the browser by changing the URL (adding a daily timestamp to the end). The browser thinks it is a new asset and downloads (as is should whenever you do a hard refresh). So I get a bit of credit.

          #24
          My phone. She’s smart but no teeth marks.

          Comment


          • Huskee
            Huskee commented
            Editing a comment
            Yeah, never seen a dog using a smartphone.... you got mice??

          • Meathead
            Meathead commented
            Editing a comment
            My dog is smarter than my phone. And she doesn't bite. But my wife does.

          #25
          I am working on this issue as fast as I can. Might be Monday. I have orders a refurbished iPhone to do some testing and debugging. It arrives Monday.

          Comment


          • tbob4
            tbob4 commented
            Editing a comment
            Don’t give your number out or we all be imessaging you!

          #26
          Meatheadraywjohnson Thank you and I hope your dogs can work this all out. Wait I’m confused, some one if fixing something right?

          loving the sharp new color and vibes though. Pretty hip.

          Comment


            #27
            Mine stopped working this morning when I cleared cache and restarted my phone.

            Comment


            • Meathead
              Meathead commented
              Editing a comment
              WWhat ray means, he fears you may be blocking cookies. Our cookies are harmless and they tell your browser you are a member. Keep in mind, you have to login if you switch browsers or devices. A browserr on your phone doesn't know you are a member if you login on your computer.

            • Red Man
              Red Man commented
              Editing a comment
              I’ve got no issues with staying logged in on my iPhone. I am still having some issues with liking comments, sometimes I have the option but not always, and some issues with formatting, the first page of recent posts is fine but subsequent pages have the weird formatting that others have taken screenshots of.

            • RAYMBO
              RAYMBO commented
              Editing a comment
              There is still a pending issue with formatting on Recent Pages (on iPhones). I ordered a used iPhone so that I can figure out the cause. I will get that Monday (Nov 4, 2019). I hope to have the iPhone formatting issues cleared up once I can test on a real iPhone.

            #28
            Alrighty then!

            I think I have it fixed. And for info, it was not a cache issue.

            My apologies for harping on the cache thing, it is the problem 98% of the time.

            So please check the Recent Posts page. And hit the refresh icon, should be sufficient.

            Comment


              #29
              Alrighty then!

              I think I found the problem.

              Please see my post HERE

              Comment


                #30
                Hi Ray. This isn't a terribly important thing, but I wonder if you can fix the "order" of the responses buttons?
                The current order is Previous, 1, 2, 3, Last, Next. I think it would make more sense if Next was after the last numbered button and Last should be "last".
                Click image for larger version

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                Thanks.

                Comment


                • Nate
                  Nate commented
                  Editing a comment
                  This has been bothering me too. Glad I’m not the only one.

                • RAYMBO
                  RAYMBO commented
                  Editing a comment
                  I will see what I can do.

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