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Trouble keeping logged on

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    Trouble keeping logged on

    I was having trouble staying logged onto the Pitmaster site on Friday. I had to re-login several times. Things seemed to have stabilized today (Sunday). Was curious if there was any recent updates that might have triggered the problem.

    #2
    First thing we would try would be to DELETE any *.amazingribs.com cookies (don't delete all your cookies, just the ones for *.amazingribs.com). It's possible your Pit cookie has become slightly corrupted, and will be rebuilt the next time you log in.

    Then delete all your cached temporary internet files across all sites -- this step is usually a good thing to do on a regular basis anyway. Do not delete cookies or browser history with this step -- you're only deleting the temporary files.

    Comment


    • theroc
      theroc commented
      Editing a comment
      Thanks.

    #3
    No recent updates or changes that would have caused login issues.

    I agree that this was a cookie issue. Sometimes they can get "stuck" (i.e. the browser refuses to update or delete normally).

    Comment


    • theroc
      theroc commented
      Editing a comment
      Thanks. Things seemed to have stabilized, but I will clean up my cookies just in case.

    • raywjohnson
      raywjohnson commented
      Editing a comment
      Cool. Let me know if it happens again. I will do what I can to help figure out the cause.

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