Well, gotta response from him and pasting it below.. I love the product and I'll never bash anyone because no need.. However.... I was pretty shocked by the deal that was offered. Which part of it including me paying for shipping from and to (for the new grill, but me paying for the grill to be shipped to them?????)
Like I said I love the product and thanks for the wise advice offered by all. I was almost tempted but me paying for shipping to... Closed the case.. Here's the email response;
Tim,
My apologies on not getting back to you as I’ve been away at another business of mine.
Cost of the new 1000 series is $2826
Shipping to and from $1184
Total for those two items. $4010
Trade in value $1500
Total due $2510
That’s up to you whether you want to trade or not. For me personally, yes it would be neat to get it back because it is part of our story. On the other hand, now you know the story on how it got to you. And like you said being a fan of the grill for some time, I would have to imagine the grill will be taken care of and the story retold over some beer and friends. Does not matter to me which route you want to take.
BTW, I’ve attached a picture of that grill. You can see the pin on the axle near the eyelet.
Like I said I love the product and thanks for the wise advice offered by all. I was almost tempted but me paying for shipping to... Closed the case.. Here's the email response;
Tim,
My apologies on not getting back to you as I’ve been away at another business of mine.
Cost of the new 1000 series is $2826
Shipping to and from $1184
Total for those two items. $4010
Trade in value $1500
Total due $2510
That’s up to you whether you want to trade or not. For me personally, yes it would be neat to get it back because it is part of our story. On the other hand, now you know the story on how it got to you. And like you said being a fan of the grill for some time, I would have to imagine the grill will be taken care of and the story retold over some beer and friends. Does not matter to me which route you want to take.
BTW, I’ve attached a picture of that grill. You can see the pin on the axle near the eyelet.
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