Has anyone ever seen, used, or know anything about this company and their grills? I’ve been blitzed by ads for a new store opening in our area tomorrow that specializes in this company.
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217 Grilling Company pellet grill
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I enjoyed cooking on my 217 grill. If i would have known it was from China before i purchased it, I might not made the purchase. First problem the grill said I could connect it to Bluetooth. I will need to download a specific app. Well, it connects to Bluetooth. But there was no app. I reach out to customer support, but they were only there to help people order replacement parts, The manufacturer never contacted me back. The just removed my 5-star review because I mentioned the app not being there. I continued using the grill. I was cooking fine. But somewhere during the cook it stopped cooking and had an error. I tried to contact customer support. I couldn't reach them/ I got a different number from Rural King. No one answers- it. I left a message with my problem and number. Gave it a few days and called back. Never got a response. My hopes were to purchase the part I need so I can continue to use the grill and recommend the grill to others. But I can't recommend a grill to anyone if I can't reach support and the will not call me back to offer support. I will post this review on multiple platforms. Do not buy 217 Grills.
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