I ended up getting the Treager Eastwood 22. It has the Elite controller and seems a good size. I got it home and set it up. The box had a small puncture on the bottom of the side, looked like a forklift. The hopper box cover was dented in but seemed like no other damage. I did the start up as directed and then did the 45min burn as directed to season the grill. All seemed to go well.
I went online and registered and took pics of the box and dent. I emailed Treager and told them about the dented hopper box shell. They said they would send me a new a new hopper box shell they just asked to see the pics. I emailed the pics and soon got an email saying the new hopper shell was being sent out.
Great customer service and so far great little pellet smoker. I have a chicken on it now for the first smoke. I used the Treager blend pellets, hickory, maple, and cherry. Smells awesome.
Rick
I went online and registered and took pics of the box and dent. I emailed Treager and told them about the dented hopper box shell. They said they would send me a new a new hopper box shell they just asked to see the pics. I emailed the pics and soon got an email saying the new hopper shell was being sent out.
Great customer service and so far great little pellet smoker. I have a chicken on it now for the first smoke. I used the Treager blend pellets, hickory, maple, and cherry. Smells awesome.
Rick








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