2nd cook. Set at 180 trying to get some smoke flavor. Temp dropped to 110 started blinking low temp shut off zone, so i shut it down letting it do its shut down deal. Had food on this whole time. Turn back on bumped temp to 225 and this crap happens. I tell u in just dis appointed in myself for buying some electronic china crap. 


had to dump water on it and it burnt my arm when i lift lid. So glad i waited a month for this
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Pellet grills suck!
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There are a lot of great pellet grills on the market, and Grilla is one of the more popular ones around here. On some models burnback is a possibility. Generally happens when you have a flame out and restart it without emptying the burn pot or stopping the pellet feed until the pellets in the pot burn down. There are other things that can lead to this too that vary by model, but it's definitely not the norm.
I would guess your manual has procedures for that model when there's a flameout?Last edited by ItsAllGoneToTheDogs; September 4, 2020, 06:06 PM.
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Is it possible its because i didn't have the lid open until the fire started?
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I dunno, some say lid up until lit others are lid down as much as possible. My guess would be that you had a flameout (happens with some pellets randomly) and then you double fed the pot when restarting it. On my grill if there is a flame out I can restart and then open the hopper lid which stops the auger as a safety feature until things get going. Others you are supposed to empty the firepot before restarting after a flameout.
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Administrator
- May 2014
- 20072
- Clare, Michigan area
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Follow me on Instagram, huskeesbarbecue
Smokers / Grills- Yoder loaded Wichita offset smoker
- PBC
- Grilla Silverbac pellet grill
- Slow 'N Sear Deluxe Kamado (SnSK)
- Slow 'N Sear Master Kettle (cart-mounted)
- Slow 'N Sear Travel Kettle
- Masterbuilt Gravity 560
- Weber 22" Original Kettle Premium (copper)
- Weber 26" Original Kettle Premium (light blue)
- Weber Jumbo Joe Gold (18.5")
- Weber Smokey Joe Silver (14.5")
- Traeger Flatrock Griddle
Thermometers- SnS 500 4-probe wireless
- (3) Maverick XR-50 4-probe Wireless Thermometers
- A few straggler Maverick ET-732s
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- Smoke X4 by ThermoWorks
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- ThermoPop, yellow, plus a few more in a drawer for gifts
- ThermoWorks ChefAlarm (wife's)
- Morpilot 6-probe wireless
- ThermoWorks Infrared IRK2
- ThermoWorks fridge & freezer therms as well
Accessories- Instant Pot 6qt
- Anova Bluetooth SV
- Kitchen Aide mixer & meat grinder attachment
- Kindling Cracker King (XL)
- a couple BBQ Dragons
- Weber full & half chimneys, Char-Broil Half Time chimney
- Weber grill topper
- Slow 'N Sear Original, XL, and SnS Charcoal Basket (for Jumbo Joe)
- Drip 'N Griddle Pans, 22' Easy Spin Grate, and Elevated Cooking grate, by SnSGrills
- Pittsburgh Digital Moisture Meter
Beverages- Favorite summer beers: Leinenkugels Summer & Grapefruit Shandy, Hamm's, Michelob Ultra Pure Gold & Lime
- Fav other beers: Zombie Dust (an IPA by 3 Floyd's Brewing), Austin Bros IPA, DAB, Sam Adams regular, Third Shift amber or Coors Batch 19, Stella Artois
- Fav cheap beers: Pabst, High Life, Hamm's & Stroh's
- Most favorite beer: The one in your fridge
- Wine: Red - big, bold, tannic & peppery- Petite Sirah, Zinfandel, Cabernet Sauv, Sangiovese, Syrah, etc
- Whiskey: Buffalo Trace, E.H. Taylor, Blanton's, Old Forester 1870, Elijah Craig Toasted. Neat please.
- Scotch: Current favorite- The Arran (anything by them), Glenmorangie 12yr Lasanta, sherry cask finished. The Balvenie Double Wood, also like Oban 18yr, and The Glenlivet Nadurra (Oloroso sherry cask finished) among others. Neat please.
About me
Real name: Aaron
Location: Farwell, Michigan - near Clare (dead center of lower peninsula).
Occupation:- Healthcare- Licensed & Registered Respiratory Therapist (RRT) at MyMichigan Health, a University of Michigan Health System.
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Club Member
- Mar 2020
- 4169
- Muskego, WI
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Current cookers:
Recteq RT-700 "Bull" pellet cooker
Smokin-It model 2 electric smoker w/ Maverick 732 temp monitor and cold smoking kit
Weber Genesis 3 burner gas grill w/ rotisserie
Charbroil Grill2Go gas grill
Weber 22" Performer Deluxe kettle grill w/ThermoPro TP-20S temp monitor
Onlyfire rotisserie kit for 22" kettle
Weber Smokey Joe
SnS Deluxe
Vortex
The Orion Cooker convection cooker/smoker (two of them)
Pit Boss Ultimate 3 burner griddle
Joule Sous Vide circulator
Thermopen original.
Too many miscellaneous accessories (grill pans, baskets, tools, gloves, etc.) to keep track of. 🤦♂️
Favorite beer: Anything that's cold!
Favorite cocktail: Bourbon neat
Really sorry to hear/see this. A real bummer. Knock on wood I have had my Recteq for 1.5 years plus with no issues. Of course now that I said that...
Talk with Grilla. Give them a chance to make it right. That’s what warranties are for. Best of luck.Last edited by Jfrosty27; September 4, 2020, 07:14 PM.
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Administrator
- May 2014
- 20072
- Clare, Michigan area
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Follow me on Instagram, huskeesbarbecue
Smokers / Grills- Yoder loaded Wichita offset smoker
- PBC
- Grilla Silverbac pellet grill
- Slow 'N Sear Deluxe Kamado (SnSK)
- Slow 'N Sear Master Kettle (cart-mounted)
- Slow 'N Sear Travel Kettle
- Masterbuilt Gravity 560
- Weber 22" Original Kettle Premium (copper)
- Weber 26" Original Kettle Premium (light blue)
- Weber Jumbo Joe Gold (18.5")
- Weber Smokey Joe Silver (14.5")
- Traeger Flatrock Griddle
Thermometers- SnS 500 4-probe wireless
- (3) Maverick XR-50 4-probe Wireless Thermometers
- A few straggler Maverick ET-732s
- Maverick ET-735 Bluetooth (in box)
- Smoke X4 by ThermoWorks
- Thermapen MkII, orange & purple
- ThermoPop, yellow, plus a few more in a drawer for gifts
- ThermoWorks ChefAlarm (wife's)
- Morpilot 6-probe wireless
- ThermoWorks Infrared IRK2
- ThermoWorks fridge & freezer therms as well
Accessories- Instant Pot 6qt
- Anova Bluetooth SV
- Kitchen Aide mixer & meat grinder attachment
- Kindling Cracker King (XL)
- a couple BBQ Dragons
- Weber full & half chimneys, Char-Broil Half Time chimney
- Weber grill topper
- Slow 'N Sear Original, XL, and SnS Charcoal Basket (for Jumbo Joe)
- Drip 'N Griddle Pans, 22' Easy Spin Grate, and Elevated Cooking grate, by SnSGrills
- Pittsburgh Digital Moisture Meter
Beverages- Favorite summer beers: Leinenkugels Summer & Grapefruit Shandy, Hamm's, Michelob Ultra Pure Gold & Lime
- Fav other beers: Zombie Dust (an IPA by 3 Floyd's Brewing), Austin Bros IPA, DAB, Sam Adams regular, Third Shift amber or Coors Batch 19, Stella Artois
- Fav cheap beers: Pabst, High Life, Hamm's & Stroh's
- Most favorite beer: The one in your fridge
- Wine: Red - big, bold, tannic & peppery- Petite Sirah, Zinfandel, Cabernet Sauv, Sangiovese, Syrah, etc
- Whiskey: Buffalo Trace, E.H. Taylor, Blanton's, Old Forester 1870, Elijah Craig Toasted. Neat please.
- Scotch: Current favorite- The Arran (anything by them), Glenmorangie 12yr Lasanta, sherry cask finished. The Balvenie Double Wood, also like Oban 18yr, and The Glenlivet Nadurra (Oloroso sherry cask finished) among others. Neat please.
About me
Real name: Aaron
Location: Farwell, Michigan - near Clare (dead center of lower peninsula).
Occupation:- Healthcare- Licensed & Registered Respiratory Therapist (RRT) at MyMichigan Health, a University of Michigan Health System.
I never open my lid while starting. Plop the meat on the cold grate, close lid, turn on, walk away. I had a big poof of thick smoke mid-cook followed by a fire couple weeks back but it was my own fault for being lazy and not cleaning it, lot of grease had built up and ash too. I think they recommend cleaning the ash after running 40lbs through it, which is a lot of cooking. There's a chance your auger feed rate might be too high. You can adjust that down.
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Club Member
- Dec 2015
- 1008
- Phoenix, AZ
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Weber Genesis S330 with GrillGrates
Weber Summit Kamado E6
Weber Performer with SnS, DnG and Pit Viper mod
Weber 26" kettle with SnS, DnG and Pit Viper mod
Traeger Flatrock Griddle
PKGO
Fireboard (2)
Thermoworks Smoke
Thermoworks MK4 (2)
Themoworks Thermapen ONE
Accessories ranging from a Vortex to bear claws.
I know when I had my traeger you were supposed to leave the lid up for the first 15 minutes. The rec tec I used to have you never had to do that. They were both of similar design. I'm not sure why there was a starting difference.
Looks to me as someone has already said, if you lose your fire (and that will happen from time to time for various reasons) you need to close the lid and shut it down and when it cools clean out the fire pot and all the excess pellets. In my experience the igniter rod comes on only for the first minute or two. After that it just assumes there's a live fire and dumps pellets based off temperature readings. So it smothers it with pellets which causes major smoldering and of course no heat.
I would always shop vac out the ash after every long cook or roughly 10 hours total cook time.
I understand Grilla makes fine pellet grills. There is probably a bit of a learning curve you may be in. Between their customer support and the resources here you'll come out clean on the other side. ​​​​​​​
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Club Member
- Jul 2017
- 565
- Oceanside, CA / Milwaukee, WI
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Mak 1 Star
KBQ-C60 (sold)
Char-Griller Grand Champion XD
Char-Griller Legacy Charcoal Grill
WSM 22.5"
ThermoWorks Smoke
ThermoWorks Thermapen
Rock's Stoker II wifi
Flameboss 500
My Mak one star never did anything like that. Leaving the lid open will will confuse the sensors into thinking the fire is not started and keep shoveling pellets. They'll back up into the hopper, ignite, and you get a hopper fire. I am surprised your manual says to leave the lid open until the fire starts. My does not.
I did have something similar happen to me with a pellet stove heater. The igniter was going bad. After replacing it, we never had any other issues like that.
I am pretty sure what happened to you is called flash over. Partially lit pellets smoldered until the gases ignited, sort of exploded I'll bet.Last edited by lostclusters; September 4, 2020, 09:39 PM.
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marshall Please don't give up on this. I think you have a quality cooker and need some more cooks on it to figure out what works and what doesn't. I've had all three of these same issues occur.
Flame Out - It's hard to keep a fire going, even in a pellet grill, at 180. I had two bags of pellets that I ended up saving for burn offs and chicken cooking only because they would just not maintain a fire below about 250. Until you get some more time on this new cooker I'd suggest running at a minimum of 225 and use a good quality pellet.
Billowing smoke - Ever toss a bunch of kindling or paper on a bed of campfire coals after the flame went out? It smokes like hell until the flame finally catches. Then the whoosh comes. Same thing happened here. Your grill was dumping pellets on a snuffed out flame to try to get the temp to come up. There was enough heat to smolder the pellets but not quite enough for flame. Although with that fan running, like blowing on a campfire, the whoosh was coming soon. Again - run a little higher temp for several cooks and keep an eye on your temps. Pellet grills aren't really set and forget. If you do get a flame out run your shutdown cycle. Empty your firepot and restart the cooker.
Burn back - Uncontrolled burning like your picture with the unit unplugged can cause this, or a pile of smoldering pellets that are up to your auger. If this is happening, turn the grill off, dump the contents of the firepot into a fireproof container. Use the feed function, if you have one, to run the smoldering pellets out of the auger and lower portion of the hopper. After 10 or 20 seconds check to see if the hopper is still smoking and repeat if needed.
My pellet cooker has a trap door on the fire pot which makes it easy to empty. I'm no familiar with your cooker, and don't know if you have this capability.
Take some time to master this thing and you won't regret having it.Last edited by jerrybell; September 4, 2020, 09:45 PM.
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WOW! That's a bad day right there.
I'll share a couple of things I learned in my early days of learning to work my pellet pooper.
1) The brand of pellets you use matters. In my DLX24, Lumberjack pellets give me decent smoke, and reliable temp control. That does not make them the best, or mean they will work well for you. I tried 3 different brands (Trager, Pit Boss, and oddly Camp Chef) before finding Lumberjack, and each of them gave me issues similar to what you had there. Burn out, wild spikes, and a whole lot of cussing about how I got swindled into some crazy fad that can't actually cook food. So if you are using brand "X" of pellets, try brand "Y or Z". Finding the right pellet for my smoker got rid of 95% of the cussing.
2) A smoke tube like this is a great add on for any pellet pooper. I specifically got the 6" version so that I can stand it vertically near the back of the grate and not have it eat up too much cooking space. After a lot of trial and error, I found that standing the tube vertically gave me a much more consistent burn and got rid of the problem of the pellets or chip going out before reaching the other end of the tube. Once you have the basics down, you will find you can create a wide range of smoke profiles to match your taste and the food. For example, my ribs get cherry and pecan wood chips, but my meatloaf gets hickory pellets. Each one is tailored to what I'm looking for in the finished product. This also frees me of having to empty the hopper and change out species of pellets to get a different flavor.
Honestly, those two things were the key to get me to quit hollering at my smoker, and get me on the path to enjoying it. Now, I love that I can run a meatloaf at 350 degrees, get a good crust on it, still have a pleasant smoke flavor, and keep the cook time down enough that it's an easy work day meal. I can also put pork shoulder on, run it low and slow, and cram as much or as little smoke flavor into it as I care to. And chicken! Don't get me started on whole chicken stood up on the beer can holder minus the can. The PBC crowd think they make the best chicken, and I'm happy to let them enjoy their dreams, but I know the truth. Pellet poopers beat flaming garbage cans hands down. *For those of you getting ready to tag the Initial Chanting Crowd, step away from the keyboard. We don't need none of that.*
As for lid up or down for starting, I regularly do it either way, and have never found one to be better than the other. It usually just comes down to what gear my A.D.D. cycle is in when it's time to get the fire going.
Keep at it, and you'll be cranking out the best pork, beef, and chicken on the planet in no time.
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Club Member
- May 2018
- 1361
- Grants Pass OR
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- Rec Tec Trailblazer RT-340
- O-Grill 600 Portable Grill with O-Dock
- Cuisinart 360 Griddle
- Ooni Fyra (coming soon)
Great photos - thanks for posting. But seriously, sorry you had such an experience. Like all those before me have said, don't give up on it. I have a pellet grill and love it; we have many many pitmasters here that use pellet poopers without issue. I'm sure, with the help of the members here, and the manufacturer, you can make it work. Best of luck with it. I have a Rec Tec, so won't offer any advice here now, but there are many with Grilla brand that can help you.
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Founding Member & Pit Barrel Cooker Queen
- Jul 2014
- 7767
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My toys:
Weber Summit Charcoal Grilling Center (WSCGC) aka Mr. Fancypants
Pit Barrel Cooker (which rocks), named Pretty Baby
Weber Summit S650 Gas Grill, named Hot 'n Fast (used mostly for searing and griddling)
Weber Kettle Premium 22" named Kettle Kid, eager to horn in with more cooks in the future
Camp Chef Somerset IV 4-burner outdoor gas range named AfterBurner due to its 30kBTU burners
Adrenaline BBQ Company Gear:SnS Low Profile, DnG, and Large Charcoal Basket, for WSCGC
SnS Deluxe for 22" Kettle
Elevated SS Rack for WSCGC
SS Rack for DnG
Cast Iron GriddleGrill Grate for SnSGrill Grates: five 17.375 sections (retired to storage)
Grill Grates: six 19.25 panels for exact fit for Summit S650
gasser
Grill Grates for 22" Kettle
2 Grill Grate Griddles
Steelmade Griddle for Summit gas grill
Fireboard Gear:Extreme BBQ Thermometer PackagePit Viper Fan (to pair with Fireboard Fan Driver Cable)
Additional control unit
Additional probes: Competition Probes 1" (3) and 4" (1), 3 additional Ambient Probes. 1 additional Food Probe
2 Driver Cables
Pit Viper Fan new design (to pair with Fireboard Fan Driver Cable)
Thermoworks Gear:Thermapen MK4 (pink)Maverick ET 73 a little workhorse with limited range
Thermapen Classic (pink too)
Thermoworks MK4 orange
Temp Test 2 Smart Thermometer
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Timestick Trio
Maverick ET 733
Maverick (Ivation) ET 732
Grill Pinz
Vortex (two of them)
18" drip pan for WSCGC
Ceramic Spacers for WSCGC in Kamado Mode: 2 sets each 1/2", 1", 2". The 2" spacers work best with the 18" drip pan. The 1+1/2 inch spacers work best with the 14 inch cake pan.
Two Joule Sous Vide devices
3 Lipavi Sous Vide Tubs with Lids: 12, 18 and 26 quarts
Avid Armor Ultra Pro V32 Chamber Sealer
Instant Pot 6 Quart Electric Pressure Cooker
Instant Pot 10 Quart Electric Pressure Cooker
Charcoal Companion TurboQue
A-Maze-N tube 12 inch tube smoker accessory for use with pellets
BBQ Dragon and Dragon Chimney
Shun Classic Series:8" Chef Knife
6" Chef's Knife
Gokujo Boning and Fillet Knife
3 1/2 inch Paring Knife
Wow. What an awful experience with your brand new pellet cooker. Was there any damage--besides your burned arm, that is?
You're getting some great advice here from some seasoned pelleteers. And you have a great product. Have faith and hop back on that learning curve. Best wishes for tasty (and less dramatic) cooks in the future. Let us know how your upcoming cooks turn out.
Kathryn
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My Traeger started going out on me last year after a few years operation, I never found a reason for this and Traeger was no help when I contacted them. The problem seems to have gone away this year but I still do not trust it. I have not changed pellets or how I operate it except I check it more often now. I keep the smoker in the garage year round. If it goes out you have to shut it down and clean up the excess pellets as it will be over fueled.
My concern with all pellets grills is they have moving parts that can stop moving for various reasons.
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