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R2D2 Get's a new hat

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    R2D2 Get's a new hat

    The lid handle on my WSM fell off on the second cook. The good folks at Weber sent me a whole new lid with no hassle what so ever. Here's some pics of the unboxing.

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    R2D2 without the handle

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    The box



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    The New Lid.



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    Removed the thermometer and plastic handle pieces from the old lid and put 'em on the new one and R2D2 is smoking again!

    But wait there's more!
    Another box from Weber showed up the next day free of charge. No explanation in the box. Maybe because I told them I was a Weber customer for years they just sent it to me for my trouble. Or maybe they it sent in error. In any event here it is!

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    Weber Gloves!

    Thanks Weber!


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    ~Mudkat


    #2
    Gotta love Customer Service like that!!!
    So very rare, in this day an' age!

    Comment


    • Mudkat
      Mudkat commented
      Editing a comment
      Agreed! One of the reasons I took the time to post this. Give credit where credit is due!

    #3
    I was gonna say " you gotta glove their customer service".
    Yea I know it's lame. BWTF.

    Comment


    • Mudkat
      Mudkat commented
      Editing a comment
      I am sMitten with Weber now

    #4
    Nice bonus. It is always nice to see a company take care of their loyal base.

    Comment


    • Mudkat
      Mudkat commented
      Editing a comment
      Just break one of your Weber's and get a pair for free! @Spinaker

      Post pics of any and all water wolfs and of course the lake!

    • Steve B
      Steve B commented
      Editing a comment
      You're making me jealous Spinaker I wish I had the time brother. Might make my stress level go down a bit.

    • Spinaker
      Spinaker commented
      Editing a comment
      NO water wolfs last night. :/ I nabbed a few large mouth though. So that was nice. Mudkat Steve B

    #5
    There's a reason why they sell so many products.

    Comment


      #6
      Great service!

      Comment


        #7
        Hey Spinaker, you wouldn't be going for a muskeelounge would you?

        Comment


        • Spinaker
          Spinaker commented
          Editing a comment
          No the smaller cousin. Northern Pike. Or as we call them MN, Northern. I don't 10,000 casts in me for the Musky.

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