Other times I've gone there, I've been less impressed by the food. They offer burnt ends (huge bonus points) but I've never really enjoyed them. They seem to be incredibly fatty, beyond my liking, and not crispy as I've come to believe they should be, but I could be missing something. A friend with a trustworthy palette for good food wasn't impressed by them either, so it wasn't just me.
Portion size is on the huge side, if you leave here hungry, that is your fault! The staff are always incredibly friendly. When I was there the first time, I began to talk Q with my server (in retrospect might have been manager) and he lit up and engaged me in a discussion about their methods, inquired about mine, and when I asked about the type of wood they use, he literally brought a pellet to my table to show me!
Overall, I give this place a solid 3-1/2 Stars.
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