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Thermapen Mk4 thermometer cracked

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    Thermapen Mk4 thermometer cracked

    I posted a few weeks ago how my original Thermapen cracked around the pivot area and pieces began to come off. I just checked my Mk4 and found it is cracked is well. It's beyond the 2 yr warranty, and it's still fully functional. But when this happens on multiple units that have not been abused, it tells me it's either a design or manufacturing issue. Please check your own units and see if you find it cracked.
    Attached Files

    #2
    Just checked my classic, not cracked. FWIW, I would still reach out to Thermoworks about it. They may just replace it anyway.

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    • BBQPhil
      BBQPhil commented
      Editing a comment
      I contacted Thermoworks and this was their response. (The Mk4 was purchased 2 1/2 years ago.)

      I’m sorry to hear that your Thermapen is not working properly. All Thermapens come with a two-year warranty. Since you are outside of that period, we offer affordable repair services for the Thermapen for $35.

      If you prefer to trade-in your Thermapen, we are happy to offer you 35% off the regular price of a new Thermapen Mk4 for $64.40 (normally $99) or a Classic Thermapen for $51.40 (normally $79).
      Last edited by BBQPhil; July 12, 2020, 09:23 AM.

    • crazytown3
      crazytown3 commented
      Editing a comment
      Well, hmmmmm. So much for that then.

    #3
    Just to document my unfortunate experience, these are my two Thermopens.
    Attached Files

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      #4
      I decided to send them in to Thermoworks for them to check out. They came back to me and said each could be repaired for $35, and I decided to go ahead. A little miffed that one was only 2 months past the 2 yr warranty, but $35 was more than fair for the 5 yr old one.

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      • Ahumadora
        Ahumadora commented
        Editing a comment
        Using it to open beers?? My mk4 is 3 y.o and only problem is it does not always turn on when I open it.

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