I posted a few weeks ago how my original Thermapen cracked around the pivot area and pieces began to come off. I just checked my Mk4 and found it is cracked is well. It's beyond the 2 yr warranty, and it's still fully functional. But when this happens on multiple units that have not been abused, it tells me it's either a design or manufacturing issue. Please check your own units and see if you find it cracked.
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Thermapen Mk4 thermometer cracked
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Just checked my classic, not cracked. FWIW, I would still reach out to Thermoworks about it. They may just replace it anyway.
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I contacted Thermoworks and this was their response. (The Mk4 was purchased 2 1/2 years ago.)
I’m sorry to hear that your Thermapen is not working properly. All Thermapens come with a two-year warranty. Since you are outside of that period, we offer affordable repair services for the Thermapen for $35.
If you prefer to trade-in your Thermapen, we are happy to offer you 35% off the regular price of a new Thermapen Mk4 for $64.40 (normally $99) or a Classic Thermapen for $51.40 (normally $79).Last edited by BBQPhil; July 12, 2020, 09:23 AM.
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Well, hmmmmm. So much for that then.
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