I want to praise ThermoWorks for their prompt and quick repair policy and practice. The battery cover on my Mark 4 could not be removed and as I tired to get it off, it became damaged. I called the company and even though my thermometer was out of warranty, they said they would replace the batter compartment cover, add new batteries, test the pen and NO COST! I sent it in and two days later received an email that the fix was done and they were returning the pen. NO COST! Fantastic in this day and age for a company to stand behind their product. Although expensive, I find the thermometer works well. It is instant read, reliable, and obviously supported. If you don't have one and need a reliable thermometer, you should consider getting one.
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Great feedback, yes they are a top notch company. -
i cant say enough about their products. I have a thermapop that i thought i had lost. turned out i just dropped it in my yard. found it 6 months later after a winter of rain, snow, cold etc and it worked like new.Comment
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This is the kind of first hand experience that underscores an important point no matter the product. Yep, compared to a lot of other similar appearing thermometers on the market they are pricey. Take into consideration quality, accuracy, experiences like this one noted here, and a few other features and as a VALUE equation the field of "competitors" shrinks quickly. In reality they're not so expensive after all for what you get.Comment
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Is there a promotion for Mk4's happening about now? It seems like I have seen
a discount code in the last few days, and I promised one to a friend. I hate to pay full price for anything!Comment
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They have always done right by me. I have never had a problem with any of their products, but I know they are there in case something goes wrong. Love their stuff.Comment
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Good to hear. I don't mind paying top dollar for truly quality products and support.Comment
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+1 on all of the comments. I have't had anything go wrong with any of their products; they work like a charm for me.Comment
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I swear by their Extra Big and Loud Timer. It is too dang loud and annoying to be ignored, and that's exactly what I need. I also have a Thermopop, Thermapen, Dot, and two Chef Alarms. All are at least 5 years old, get used regularly, and are still going strong. I have a Timestick timer around here too, but I could never get into that one, so I haven't used it much.
A few years ago, I took the Big 'n Loud timer outside so I could work in the garden while waiting for a dish to finish baking. Unbeknownst to me, my playful pibble Ocho (pit bull) grabbed the alarm to play with. Several weeks and some serious gnaw marks later, I found it in the yard. It still works fine.Comment
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Nothing but praise for them both products and serviceComment
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Welcome, don’t forget to interdict yerself over in the interducin section. Eat good & have fun!Comment
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I love my ThermoWorks stuff. They are located about 1/2 hour South of me, and I have stopped in a couple of times. Great folks, great company.Comment
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