My 1st Smoke thermometer started malfunctioning after the 1st or second cook. I called Thermoworks and they replaced it ASAP and I sent the other one back but kept the probes. The second one is now malfunctioning, I sent them pics of it malfunctioning again. They are sending me a 3rd overnight and they also said forget about sending the second one back. Wow...talk about customer service. How many jellybeans can I eat?
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Smoke Thermometer Malfunctioning
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Charter Member
- Aug 2014
- 1488
- Forest Park Il
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Weber 26
Weber Performer 22.5, Weber 18.5, WSM 18.5, Smokey Joe
2 Slow N Sears, Charcoal Rotisserie, Kettle Pizza for Weber 22.5, Vortex, Grill Grates
Smoke Thermometer, Igrill, Thermapen, Thermapop,Maverick 2 probe
I love cooking with wine. Sometimes I put it in my food.
One cannot have too many grills.
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- 3 likes
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Club Member
- Feb 2017
- 214
- CT
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I currently have 4 grills 2 gas (Weber spirit 700 and Weber 1000) 2 charcoal (Weber master touch 22 and PK360). I also have a cast iron hibachi and a joule Sous vide. I have multiple probe thermometers , MK4, Smoke, 2 chef alarm, ThermaQ and thermaK and a thermoworks IR with K probe port. for knives I love my Messermeister Olive elite and my TojironDP Gyutou. which I keep razor sharp using my edge-pro. I also have a weather station to keep an eye on good Grilling weather.
Thermoworks has great customer service. I had a problem with a big and loud timer it was anything but loud and they replaced it right away. I also had an issue with a probe giving me crazy readings they were quick to send me a new one . I own a smoke just wondering what was it doing malfunction wise?
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Founding Member - Pit Boss Emeritus
- May 2014
- 5042
- Charlotte, NC
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- Slow 'N Sear Kamado (SnSK)
- Lots of grills that work with Slow 'N Sear
- LOTS of digital thermometers (my fav)
- LOTS of accessories
- Favorite Beer - Fat Tire
- Favorite Bourbon - Woodford Reserve
- Favorite White Wine - Cakebread Chardonnay
- Favorite Red Wine - Yes, Please
- President/Owner - SnS Grills
Originally posted by RonB View PostMy wife doesn't care what I order from Thermoworks as long as she gets the jellybeans.
- 2 likes
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I don't know about jelly beans, but my wife would go for chocolate!
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ABCBBQ Dave - of course I made it up - notice the wink after the ".".
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Founding Member
- Jul 2014
- 2836
- Halethorpe, MD
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Weber 26.75" Kettle with SnS. Broil King Baron 5 burner. Akorn Kamado, and Akorn Jr kamado. Primo Oval Junior. Love grilling steaks, ribs, and chicken. Need to master smoked salmon Favorite cool weather beer: Sam Adams Octoberfest Favorite warm weather beer: Yuengling Traditional Lager All-time favorite drink: Single Malt Scotch
Last box I got from Thermoworks, I had to assure my wife that it was a warranty replacement, NOT a new thermometer! Only then did she put down the frying pan she was about to whack me with....
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Founding Member
- Jul 2014
- 9703
- Smiths Grove, Ky
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Hi, my name is Darrell. I'm an OTR truck driver for over 25 years. During my off time I love doing backyard cooks. I have a 48" Lang Deluxe smoker, Rec-Tec pellet smoker,1 Weber Genesis 330, 1 Weber Performer (blue), 2 Weber kettles (1 black and 1 Copper), 1 26" Weber kettle, a WSM, 8 Maverick Redi Chek thermometers, a PartyQ, 2 SnS, Grill Grates, Cast Iron grates, 1 ThermoPop (orange) and 2 ThermoPens (pink and orange) and planning on adding more cooking accessories. Now I have an Anova sous vide, the Dragon blower and 2 Chef alarms from Thermoworks.
For a product that supposed to be so GREAT people are having a lot of problems with it. Glad I still got my faithful old Mavericks.
- 1 like
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Click here for details. (https://amazingribs.com/memphis)
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