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Smoke Thermometer Malfunctioning

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    Smoke Thermometer Malfunctioning

    My 1st Smoke thermometer started malfunctioning after the 1st or second cook. I called Thermoworks and they replaced it ASAP and I sent the other one back but kept the probes. The second one is now malfunctioning, I sent them pics of it malfunctioning again. They are sending me a 3rd overnight and they also said forget about sending the second one back. Wow...talk about customer service. How many jellybeans can I eat?

    #2
    Thermoworks has great customer service. I had a problem with a big and loud timer it was anything but loud and they replaced it right away. I also had an issue with a probe giving me crazy readings they were quick to send me a new one . I own a smoke just wondering what was it doing malfunction wise?

    Comment


      #3
      My wife doesn't care what I order from Thermoworks as long as she gets the jellybeans.

      Comment


        #4
        Originally posted by RonB View Post
        My wife doesn't care what I order from Thermoworks as long as she gets the jellybeans.
        You just made that story up. There ain't no girl like that.

        Comment


        • Thunder77
          Thunder77 commented
          Editing a comment
          I don't know about jelly beans, but my wife would go for chocolate!

        • RonB
          RonB commented
          Editing a comment
          David Parrish - of course I made it up - notice the wink after the ".".

        #5
        Last box I got from Thermoworks, I had to assure my wife that it was a warranty replacement, NOT a new thermometer! Only then did she put down the frying pan she was about to whack me with....

        Comment


          #6
          For a product that supposed to be so GREAT people are having a lot of problems with it. Glad I still got my faithful old Mavericks.

          Comment


          • Thunder77
            Thunder77 commented
            Editing a comment
            I had a problem with mine at first, but it has been resolved. I think they had a problem in their first run. I personally will not go back to Maverick. Never really liked mine. Totally NOT intuitive, and crap for probes.

          • DWCowles
            DWCowles commented
            Editing a comment
            Had my Mavericks going on 4 years now....zero problems.

          • ecowper
            ecowper commented
            Editing a comment
            I've always like my Maverick ET-732. I totally don't worry about hi/lo temp alarms, so that aspect didn't really matter for me anyhow. For $60, the ET-732 is a great product.

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