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ThermoPro's Customer Service *****

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    #16
    When this was first posted in July of 23, I bought the newly released Twin Temp Spike.
    Great unit. Worked very well. Of course the bluetooth range is nowhere close to the 500' range that they claim - but I'm good with 100'.
    Five months later (probably use these once a week or so) one probe loses connection when I put the lid on the grill. It's range is down to maybe 10'.
    In the last couple of weeks the other probe started doing this.

    I emailed the company about it. They asked me a couple of questions, and promptly sent me a new set. This is exceptional customer service!

    Now I have questions...

    What is the life expectancy of these? Any brand, I don't care. They certainly are in extreme environments (temp, humidity).

    What are the experiences of others here with Tempspike, Meater etc. Anybody else use one weekly and get more than two years out of them?

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      #17
      I had an issues with one TempSpike where the ambient was off by 10 degrees. I placed both side side by side along with a thermometer. Took a picture and sent it to them. Responded, a new one is being shipped. I think I received it in a couple of days.

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