Replacement probes for SnS-500

[DaveD]

Hi folks, yesterday one of the four T probes on my SnS-500 thermometer unit gave up the ghost, and I need a replacement (plus I'd like to have a couple of spares on hand as well). The instructions with the unit say only to go to "snsgrills.com" to order a replacement, but I have scoured their website and see noplace where this can be done. I emailed them to ask, but meanwhile I'm guessing folks here might know a) where these could be had and/or b) are these standard in some way such that I could replace with third party probes? Many thanks for any info.

Putting a rack of Kurobuta spare ribs on the smoker this afternoon, fortunately this won't be a show-stopper

[STEbbq]

Honestly, with the unit being so new, I wouldn’t be surprised if they just replace it under warranty. I mean, has it even been six months since it came out?

I would assume standard probes that fit this thermometer would work as it is essentially a new and improved version.

https://www.maverickthermometers.com/product/xr-50-remote-bbq-smoker-thermometer/

[DaveD]

Indeed, I've had the unit only since about August. That said, I was subjecting it to extreme conditions, I was re-mapping the thermal profile of my grill with the GrillGrates in there. It failed at the end of that process, when I put everything on full blast to see what Warp 10 is in this config. Not sure if that constitutes normal use for warranty purposes...

[Donw]

David Parrish , SNS grills

[Donw]

Sorry about that. Fat fingers hit the wrong one from the list.🙂

[David Parrish]

Hey guys! They tell me we got his email, so he's being taken care of =)

[DaveD]

Thanks David Parrish! Much appreciated.

[Panhead John]

I don’t know if this would have helped in that particular scenario, but a good infrared gun is very handy. This is the model I have and it works great.

[DaveD]

Thanks, I have a Fluke IR gun and was using that to measure the grill surfaces, and had two wired probes clipped to the underside of the bun rack to monitor those temps as well, and it's one of those that failed. (I did lab science most of my career, I love to instrument the crap out of things). Love the gun, so handy!