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Chef Alarm no probe?

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    Chef Alarm no probe?

    I have two Chef Alarms from ThermoWorks, and from one I get a "No Probe" reading, I can plug either probe into the other unit and they work fine.
    But not in this unit.

    Bad unit or ???
    TIA

    #2
    Sounds like to me the unit is belly up in the dead cockroach position.

    @Kevin Fuess is correct, I missed read the comment as no response from the unit. Sounds like the unit is not reading the probe. Bad probe is a good guess.

    Last edited by bbqLuv; August 31, 2021, 05:18 PM.

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      #3
      If you get the "No Probe" alert then it's not a battery issue. (but try replacing batteries first)
      I would go with bad unit.

      Comment


        #4
        Call ThermoWorks.

        Comment


        • bbqLuv
          bbqLuv commented
          Editing a comment
          Really, Call ThermoWorks? and bypass our input and get the correct answer and a replacement on the way.
          Why did not I think of that?

        #5
        A little web searching found they have a chat feature, and yes, units bad.

        Missed it the first time, talked to a tech and new unit on way already.
        Great customer service...!!

        Thanks all.

        Al

        Comment


          #6
          ""Really, Call ThermoWorks? and bypass our input and get the correct answer and a replacement on the way.
          Why did not I think of that?""

          Because it usually takes longer than I wanted to sit on a phone for, and mainly to make sure I hadn't done something to the unit the instructions didn't mention.

          Al

          Comment


            #7
            Try removing the batteries for at least several days. I accidentally “cured” a “dead” Chefalarm by doing that a few years ago. Chalk it up to magic, I guess …

            Comment


              #8
              L I B ThermoWorks WORKs!

              Comment


                #9
                could be “foreign material” (BBQ sauce) on the probe connector. Occasionally my “Smoke” will say no probe, I exercise the plug a bit and it reads. I figured humidity and corrosion maybe but probably BBQ sauce as I seem to get it everywhere!

                Comment


                  #10
                  I had similar issue with my DOT. I took the batteries out, removed the screws and split the case. I found one of the wires to the probe female jack had broken off. I resoldered the wire back on the jack and all is well.

                  Comment


                  • Troutman
                    Troutman commented
                    Editing a comment
                    Did you also fly to Afghanistan and confiscate some free parts from the new Taliban repo depo?

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