I bought a new vac sealer, after my typical one from Costco died. Back in Oct 2022. At the recommendation of someone who will go unnamed, for now, from Houston.
I dig around and find the paperwork, low n behold there is an email for support. In the email to them I explain everything seems normal, looks, and sounds, it just does not vacuum anymore.
I may have had it for a cpl years but I do not feel I have used it more than two dzn times, total. In fact I bought a new box of bags and they are unopened.
Cpl days go by, no response. I figure I am wasting my time. Then there it is! A response from Potane Vac Sealer!
"Sorry to hear you are having these difficulties." Here are five things to check to make sure it is not operator error. (My words not theirs.)
Then Nicole from support says if you can tell me the order number, we will get a new unit sent out to you right away. Lo and behold, for once I had everything on the receipt.
A new unit is on its way.
Thanks Panhead John this could not have been easier.
I dig around and find the paperwork, low n behold there is an email for support. In the email to them I explain everything seems normal, looks, and sounds, it just does not vacuum anymore.
I may have had it for a cpl years but I do not feel I have used it more than two dzn times, total. In fact I bought a new box of bags and they are unopened.
Cpl days go by, no response. I figure I am wasting my time. Then there it is! A response from Potane Vac Sealer!
"Sorry to hear you are having these difficulties." Here are five things to check to make sure it is not operator error. (My words not theirs.)
Then Nicole from support says if you can tell me the order number, we will get a new unit sent out to you right away. Lo and behold, for once I had everything on the receipt.
A new unit is on its way.
Thanks Panhead John this could not have been easier.










Comment