Potane. 4 in 1. One-handed model

Alan Brice

Club Member

Joined: Dec 2018

Posts: 2760

Location: Cincinnati Ohio

Gear includes: Char-Griller's Grand Champ off set stick burner/smoker, SnS Kamado Deluxe, Weber 22, PBC, Victory gasser, Victory 36 griddle, Smoke Hollow electric smoker. ThermoWorks Thermapen Mk4, Smoke, Signals, and RFX4, Meater+, SNS-500, roti fits 22 n gasser, Emeril countertop TO, InkBird Sous Vide, Potane Vac/Sealer. Fire&Ice griddle/cooler ensemble.
3-pkg of Collapsible Prep Tubs
Junior, Original, Xtra Lg. SS D. Norcross
Complete set (Tx PJ!) Wusthof Knives n block.
Dalstrong:
Phantom Series Paring knife
Shogun SeriesX 6" Chef knife
Gladiator Series 12"Cleaver knife
Just got into charcoal Dec ‘21 (PBC)
fav is brisky. Love Turkey on PBC. also Turkey in the glass,(any nice bourbon)
Bud has always been my barley pop.
Been smoking a handful of years, just got serious in the last two or three years. Thanks to AR n @glemn picked up an SnS Kamado for appx 1/3 price of new. I dont think he used it twice. Love AR! keep calm n smoke on! Miss you Bonesy.
#1

Potane. 4 in 1. One-handed model

April 19, 2025, 01:16 PM

I bought a new vac sealer, after my typical one from Costco died. Back in Oct 2022. At the recommendation of someone who will go unnamed, for now, from Houston.

I dig around and find the paperwork, low n behold there is an email for support. In the email to them I explain everything seems normal, looks, and sounds, it just does not vacuum anymore.

I may have had it for a cpl years but I do not feel I have used it more than two dzn times, total. In fact I bought a new box of bags and they are unopened.

Cpl days go by, no response. I figure I am wasting my time. Then there it is! A response from Potane Vac Sealer!
"Sorry to hear you are having these difficulties." Here are five things to check to make sure it is not operator error. (My words not theirs.)
Then Nicole from support says if you can tell me the order number, we will get a new unit sent out to you right away. Lo and behold, for once I had everything on the receipt.
A new unit is on its way.

Thanks Panhead John this could not have been easier.
Tags: None

Likes 19
HawkerXP

Club Member

Joined: Jul 2016

Posts: 11040

Location: Virginia

Lots of knives
3 Weber Performers
1 classic kettle
1 26" kettle
1 Smoky Joe
1 PBC
4 Thermoworks POPs
2 Dot and 1 Chef Alarm
2 Temp spikes
4 Slo n Sears
1 Smokenator
2 Vortex
#2

April 19, 2025, 01:20 PM

Nice!
Likes 1
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Panhead John

Club Member

Joined: Aug 2020

Posts: 8796

Location: Houston, Tx.

SnS Master Kettle
SnS Insert For the Kettle
SNS Rotisserie Kit
Vortex
Pit Boss Ultimate 2 Burner Griddle
ThermoWorks Remote Dual Probe Thermometer
ThermoPro TP-19 Instant Read Meat Thermometer
Choice brand portable gas burner
Wakoli Damascus Steel 6 piece Knife Set
#3

April 19, 2025, 01:55 PM

You lucked out…Nicole and I go way back. 🥸
Likes 2
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1 comment

#3.1

mrichie1229 commented

April 22, 2025, 12:32 PM

Editing a comment

🤢🤮
Alan Brice

Club Member

Joined: Dec 2018

Posts: 2760

Location: Cincinnati Ohio

Gear includes: Char-Griller's Grand Champ off set stick burner/smoker, SnS Kamado Deluxe, Weber 22, PBC, Victory gasser, Victory 36 griddle, Smoke Hollow electric smoker. ThermoWorks Thermapen Mk4, Smoke, Signals, and RFX4, Meater+, SNS-500, roti fits 22 n gasser, Emeril countertop TO, InkBird Sous Vide, Potane Vac/Sealer. Fire&Ice griddle/cooler ensemble.
3-pkg of Collapsible Prep Tubs
Junior, Original, Xtra Lg. SS D. Norcross
Complete set (Tx PJ!) Wusthof Knives n block.
Dalstrong:
Phantom Series Paring knife
Shogun SeriesX 6" Chef knife
Gladiator Series 12"Cleaver knife
Just got into charcoal Dec ‘21 (PBC)
fav is brisky. Love Turkey on PBC. also Turkey in the glass,(any nice bourbon)
Bud has always been my barley pop.
Been smoking a handful of years, just got serious in the last two or three years. Thanks to AR n @glemn picked up an SnS Kamado for appx 1/3 price of new. I dont think he used it twice. Love AR! keep calm n smoke on! Miss you Bonesy.
#4

April 20, 2025, 06:01 PM

New unit came this afternoon. I did not mean for anyone to have to work on their holy day.
Awesome customer service!
Likes 1
Comment
1 comment

#4.1

Panhead John commented

April 20, 2025, 06:53 PM

Editing a comment

Good deal Bruce! I think you might have just got a bad unit, mine has worked perfectly the entire 2 or 3 years I’ve had it.

1 like
Alan Brice

Club Member

Joined: Dec 2018

Posts: 2760

Location: Cincinnati Ohio

Gear includes: Char-Griller's Grand Champ off set stick burner/smoker, SnS Kamado Deluxe, Weber 22, PBC, Victory gasser, Victory 36 griddle, Smoke Hollow electric smoker. ThermoWorks Thermapen Mk4, Smoke, Signals, and RFX4, Meater+, SNS-500, roti fits 22 n gasser, Emeril countertop TO, InkBird Sous Vide, Potane Vac/Sealer. Fire&Ice griddle/cooler ensemble.
3-pkg of Collapsible Prep Tubs
Junior, Original, Xtra Lg. SS D. Norcross
Complete set (Tx PJ!) Wusthof Knives n block.
Dalstrong:
Phantom Series Paring knife
Shogun SeriesX 6" Chef knife
Gladiator Series 12"Cleaver knife
Just got into charcoal Dec ‘21 (PBC)
fav is brisky. Love Turkey on PBC. also Turkey in the glass,(any nice bourbon)
Bud has always been my barley pop.
Been smoking a handful of years, just got serious in the last two or three years. Thanks to AR n @glemn picked up an SnS Kamado for appx 1/3 price of new. I dont think he used it twice. Love AR! keep calm n smoke on! Miss you Bonesy.
#5

April 21, 2025, 06:09 AM

Panhead John they do offer a five year warrty, that I am fairly sure I did not purchase. They certainly stand behind the product. Thanks again.
Likes 1
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1 comment

#5.1

Panhead John commented

April 21, 2025, 03:04 PM

Editing a comment

Yep, it comes with a 5 year warranty.

1 like
FireMan

Founding Member

Joined: Jul 2014

Posts: 13509

Location: Wolverine lake area, Meeeechigan.
#6

April 21, 2025, 02:47 PM

Good fer plastic mochines!
Comment
Purc

Club Member

Joined: Aug 2018

Posts: 2542

Location: Lone Star State

Weber MT Kettle, SnS, DnG, Easy Spin Stainless Steel Grate, Elevated SnS SS Cooking Grate, Vortex, Cajun Bandit Rotisserie, Oklahoma Joe Bronco, OKJ Bronco Triple Grate, Mini Weber Kettle ashtray Maverick XR-50, TimeStick Trio
#7

April 22, 2025, 05:03 AM

I used the Potane yesterday for the first time and it was very easy.
Likes 2
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fzxdoc

Founding Member & Pit Barrel Cooker Queen

Joined: Jul 2014

Posts: 8193

My toys:
Weber Summit Charcoal Grilling Center (WSCGC) aka Mr. Fancypants
Pit Barrel Cooker (which rocks), named Pretty Baby
Weber Summit S650 Gas Grill, named Hot 'n Fast (used mostly for searing and griddling)
Weber Kettle Premium 22" named Kettle Kid, eager to horn in with more cooks in the future
Camp Chef Somerset IV 4-burner outdoor gas range named AfterBurner due to its 30kBTU burners

Adrenaline BBQ Company Gear:
SnS Low Profile, DnG, and Large Charcoal Basket, for WSCGC
SnS Deluxe for 22" Kettle
Elevated SS Rack for WSCGC
SS Rack for DnG
Cast Iron Griddle
Grill Grate for SnS
Grill Grates: five 17.375 sections (retired to storage)
Grill Grates: six 19.25 panels for exact fit for Summit S650
gasser
Grill Grates for 22" Kettle
2 Grill Grate Griddles
Steelmade Griddle for Summit gas grill

Fireboard Gear:
Extreme BBQ Thermometer Package
Additional control unit
Additional probes: Competition Probes 1" (3) and 4" (1), 3 additional Ambient Probes. 1 additional Food Probe
2 Driver Cables
Pit Viper Fan (to pair with Fireboard Fan Driver Cable)
Pit Viper Fan new design (to pair with Fireboard Fan Driver Cable)
Thermoworks Gear:
Thermapen MK4 (pink)
Thermapen Classic (pink too)
Thermoworks MK4 orange
Temp Test 2 Smart Thermometer
Extra Big and Loud Timer
Timestick Trio
Maverick ET 73 a little workhorse with limited range
Maverick ET 733
Maverick (Ivation) ET 732

Grill Pinz
Vortex (two of them)
18" drip pan for WSCGC
Ceramic Spacers for WSCGC in Kamado Mode: 2 sets each 1/2", 1", 2". The 2" spacers work best with the 18" drip pan. The 1+1/2 inch spacers work best with the 14 inch cake pan.

Two Joule Sous Vide devices
3 Lipavi Sous Vide Tubs with Lids: 12, 18 and 26 quarts
Avid Armor Ultra Pro V32 Chamber Sealer

Instant Pot 6 Quart Electric Pressure Cooker
Instant Pot 10 Quart Electric Pressure Cooker

Charcoal Companion TurboQue
A-Maze-N tube 12 inch tube smoker accessory for use with pellets

BBQ Dragon and Dragon Chimney

Shun Classic Series:
8" Chef Knife
6" Chef's Knife
Gokujo Boning and Fillet Knife
3 1/2 inch Paring Knife
#8

April 22, 2025, 05:36 AM

It's always nice to hear about a company with good customer service. Thanks for letting us know. Alan Brice .

Kathryn
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