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    Guru Issues

    I purchased the BBQ Guru Party-Q for my WSM22 and it is fantastic. HOWEVER. . . (there is always a however)

    I have issues with several brands of batteries. The positive "nipple" may not stick out enough to make reliable contact with the terminal.

    I contacted the MFG and got the reply attached.

    Does any one else have this issue? Is there an adapter available, or should I try to fab one up?

    TIA for info
    Last edited by RubiconRon; June 10, 2016, 11:57 AM.

    #2
    Weak... That means they have engineering problems and haven't figured out a cure yet.🙄

    Comment


      #3
      I've never heard of such a thing. That's one very weak reply. I would have expected better from BBQ Guru. Don't they have a customer service number you can call?

      Comment


        #4
        Originally posted by CeramicChef View Post
        I've never heard of such a thing. That's one very weak reply. I would have expected better from BBQ Guru. Don't they have a customer service number you can call?
        359 Ivyland Road
        Warminster, PA 18974-2205
        P: (800) 288-GURU (4878)

        Comment


          #5
          Originally posted by CeramicChef View Post
          I've never heard of such a thing. That's one very weak reply. I would have expected better from BBQ Guru. Don't they have a customer service number you can call?
          Its right there on the bottom of the email. . . I guess its time to get a bit snarly with them!

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