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Joule Water Breach

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  • JakeT
    Club Member
    • Mar 2018
    • 668
    • Cowtown (NorCal), CA
    • Lonestar Grillz 24x48
      Forno Bravo Casa 110
      Sunterra 60" Argentine Grill w/ Rear Brasero
      KBQ C-60
      Weber Kettle 22"
      Fire Magic a660i
      PK 360

      Fireboard
      Bernzomatic w/ Mapp Gas

    Joule Water Breach

    Having just hit my one year anniversary with my joule, I went to use it this afternoon and when plugging it in it keep tripping the GFI. Upon further inspection water somehow got into the upper chamber where the electronics are housed. Anyone ever experience this? I know for certain it’s never been fully submerged. I’ll have to check the warranty to see if this could possibly be covered.

    As today is my wedding anniversary and I have a beautifully frozen steak that was going in the bath, I’m now off to bestbuy to get an Anova, fortunately the last one in stock. Can’t let down my beautiful bride and NOT have a bone in rib-eye with mushroom risotto!
  • Polarbear777
    Club Member
    • Sep 2016
    • 1891

    #2
    You can always do the cooler method.

    https://www.seriouseats.com/2010/04/...vide-hack.html

    Comment

    • fzxdoc
      Founding Member
      • Jul 2014
      • 5402
      • My toys:
        Weber Summit Charcoal Grilling Center (WSCGC) aka Mr. Fancypants
        Pit Barrel Cooker (which rocks), named Pretty Baby
        Weber Summit S650 Gas Grill, named Hot 'n Fast (used mostly for searing and griddling)
        Weber Kettle Premium 22" named Kettle Kid, eager to horn in with more cooks in the future
        Camp Chef Somerset IV 4-burner outdoor gas range named AfterBurner due to its 30kBTU burners


        Adrenaline BBQ Company Gear:
        SnS, DnG, andLarge Charcoal Basket, for WSCGC
        SnS for 22" Kettle
        Elevated SS Rack for WSCGC
        SS Rack for DnG
        Cast Iron Griddle
        Grill Grate for SnS
        Grill Grates: five 17.375 sections (retired to storage)
        Grill Grates: six 19.25 panels for exact fit for Summit S650 gasser
        2 Grill Grate Griddles
        Steelmade Griddle for Summit gas grill

        Fireboard Gear:
        Extreme BBQ Thermometer Package
        Additional control unit
        Additional probes: Competition Probes 1" (3) and 4" (1), 3 additional Ambient Probes. 1 additional Food Probe
        2 Driver Cables
        Pit Viper Fan (to pair with Fireboard Fan Driver Cable)
        Pit Viper Fan new design (to pair with Fireboard Fan Driver Cable)
        Thermoworks Gear:
        Thermapen MK5 (pink)
        Thermapen MK4 (pink too)
        Thermoworks MK5 orange
        Temp Test 2 Smart Thermometer
        Extra Big and Loud Timer
        Timestick Trio
        Maverick ET 73 a little workhorse with limited range
        Maverick ET 733
        Maverick (Ivation) ET 732

        Grill Pinz
        Vortex (two of them)

        Two Joule Sous Vide devices
        VacMaster Pro 350 Vacuum Sealer

        Instant Pot 6 Quart Electric Pressure Cooker
        Instant Pot 10 Quart Electric Pressure Cooker

        Charcoal Companion TurboQue
        A-Maze-N tube 12 inch tube smoker accessory for use with pellets

        BBQ Dragon and Dragon Chimney

        Shun Classic Series:
        8" Chef Knife
        6" Chef's Knife
        Gokujo Boning and Fillet Knife
        3 1/2 inch Paring Knife

      #3
      Wow, what an unpleasant turn of events. I've not heard of a Joule dying, but you showed it could happen. Makes me want to baby my Joules even more. I always clean and wipe them down after each use.

      Let us know what you find out about the warranty.

      And let us know how you like that Anova.

      And let us know how the anniversary dinner turned out.

      That's all.

      Kathryn

      Comment

      • tiewunon
        Club Member
        • May 2020
        • 522
        • Virginia Beach, Va

        #4
        Congrats on the Anniversary, you are doing the right thing keeping the Mrs happy.
        Sorry to hear about the joule.

        Comment

        • JakeT
          Club Member
          • Mar 2018
          • 668
          • Cowtown (NorCal), CA
          • Lonestar Grillz 24x48
            Forno Bravo Casa 110
            Sunterra 60" Argentine Grill w/ Rear Brasero
            KBQ C-60
            Weber Kettle 22"
            Fire Magic a660i
            PK 360

            Fireboard
            Bernzomatic w/ Mapp Gas

          #5
          fzxdoc id say the anova is interchangeable with the joule. Nice that I can set the temp without a phone and wifi though (going to be especially handy while camping!) I am more drawn to the sleek design of the joule but I’m more concerned for its ability to reach and maintain temperatures. A feat which was easily handled!

          The meal was quite a bit later than hoped for (9:30 pm) but was delish nonetheless!

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          Comment

          • fzxdoc
            Founding Member
            • Jul 2014
            • 5402
            • My toys:
              Weber Summit Charcoal Grilling Center (WSCGC) aka Mr. Fancypants
              Pit Barrel Cooker (which rocks), named Pretty Baby
              Weber Summit S650 Gas Grill, named Hot 'n Fast (used mostly for searing and griddling)
              Weber Kettle Premium 22" named Kettle Kid, eager to horn in with more cooks in the future
              Camp Chef Somerset IV 4-burner outdoor gas range named AfterBurner due to its 30kBTU burners


              Adrenaline BBQ Company Gear:
              SnS, DnG, andLarge Charcoal Basket, for WSCGC
              SnS for 22" Kettle
              Elevated SS Rack for WSCGC
              SS Rack for DnG
              Cast Iron Griddle
              Grill Grate for SnS
              Grill Grates: five 17.375 sections (retired to storage)
              Grill Grates: six 19.25 panels for exact fit for Summit S650 gasser
              2 Grill Grate Griddles
              Steelmade Griddle for Summit gas grill

              Fireboard Gear:
              Extreme BBQ Thermometer Package
              Additional control unit
              Additional probes: Competition Probes 1" (3) and 4" (1), 3 additional Ambient Probes. 1 additional Food Probe
              2 Driver Cables
              Pit Viper Fan (to pair with Fireboard Fan Driver Cable)
              Pit Viper Fan new design (to pair with Fireboard Fan Driver Cable)
              Thermoworks Gear:
              Thermapen MK5 (pink)
              Thermapen MK4 (pink too)
              Thermoworks MK5 orange
              Temp Test 2 Smart Thermometer
              Extra Big and Loud Timer
              Timestick Trio
              Maverick ET 73 a little workhorse with limited range
              Maverick ET 733
              Maverick (Ivation) ET 732

              Grill Pinz
              Vortex (two of them)

              Two Joule Sous Vide devices
              VacMaster Pro 350 Vacuum Sealer

              Instant Pot 6 Quart Electric Pressure Cooker
              Instant Pot 10 Quart Electric Pressure Cooker

              Charcoal Companion TurboQue
              A-Maze-N tube 12 inch tube smoker accessory for use with pellets

              BBQ Dragon and Dragon Chimney

              Shun Classic Series:
              8" Chef Knife
              6" Chef's Knife
              Gokujo Boning and Fillet Knife
              3 1/2 inch Paring Knife

            #6
            Ribeye and risotto--wow what a dinner. Both look perfectly prepared, a nice tribute to celebrating your anniversary.

            Because, as I recall, the Joule is more powerful (1100 watts) than all the Anovas but the newest Anova 4 (1200 watts), it should have the ability to reach temp nearly as quickly for the newest Anova and faster for the older models (1000 watts). I have often checked the temp of the water bath while the Joule is in full swing and have, every single time, found it right on the money. I get antsy for the 24 hour to 72 hour baths, so I check the temp often. After all, what else is there to do in the midst of an insomniacal night?

            Anyway, it's nice to hear that all went well for your anniversary dinner.

            Kathryn

            Comment


            • Bkhuna
              Bkhuna commented
              Editing a comment
              Insert a Thermoworks Smoke X probe in four places in the bath and then set the alarms for the desired temperature ± 1 °. Then you'll have something to really keep you up!

              😱
          • JakeT
            Club Member
            • Mar 2018
            • 668
            • Cowtown (NorCal), CA
            • Lonestar Grillz 24x48
              Forno Bravo Casa 110
              Sunterra 60" Argentine Grill w/ Rear Brasero
              KBQ C-60
              Weber Kettle 22"
              Fire Magic a660i
              PK 360

              Fireboard
              Bernzomatic w/ Mapp Gas

            #7
            As an update...I emailed ChefSteps on 2/9 describing the issue. They replied within an hour simply asking for the original sales receipt and they would gladly send a replacement. Unfortunately, I did not see this email. Well today I got an email from them again following up to see if I had completed my replacement or if they could assist me in doing so. I replied and got everything worked out. The new Joule will be shipping first thing tomorrow.

            Talk about service. I had it about 13 months and their standing behind their product and replacing it. Very happy with ChefSteps today.

            Comment


            • Huskee
              Huskee commented
              Editing a comment
              Great news. And like cookers, it never hurts to have an extra SV circulator on hand.

            • JakeT
              JakeT commented
              Editing a comment
              Huskee definitely. Now I can expand my cooking capacity without slowing down heatup time with a larger vessel and more water!

            • fzxdoc
              fzxdoc commented
              Editing a comment
              That's terrific. Glad to hear that the Joule folks responded so quickly and helpfully. I really like having two circulators (I have 2 Joules). I often sous vide veggies and meat for a meal. Since they require vastly different temps, having two pots and two circulators going at the same time works out well.

              Kathryn

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          2021 Meat-Up In Memphis Canceled - Rescheduled for March 2022

          We've unfortunately had to cancel the 2021 Meat-Up in Memphis. We are rescheduling for March 18-20, 2022. More details and re-booking info coming soon! For now click here for more info.
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