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Fireboard alarms not working

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  • Welshdragon
    Club Member
    • Sep 2016
    • 35
    • China

    Fireboard alarms not working

    Hi All,

    Am cooking my first brisket - mainly just the point as only 3Kg.

    Probes are working fine and recording the temperatures but none of the alarms I have set seem to be working. Any idea what might be wrong, I am using an iphone and on the app everything seems to be working fine but no alarms.

    Cheers

    Andrew
  • kmhfive
    Club Member
    • Mar 2017
    • 3003
    • Northern Illinois
    • Weber Kettle -- 22.5" (In-Service Date June 2015)
      Slow-n-Sear/Drip-n-Griddle/Grill Grates (In-Service Date March 2016)
      Pit Boss 820 (Retired)
      GMG Jim Bowie WiFi (In-Service Date April 2017)
      Maverick ET-733
      Fireboard
      Home-brewer

    #2
    I have never had a problem with alarms, but I know they respond almost immediately if you contact the company.

    Comment

    • RonB
      Club Member
      • Apr 2016
      • 11860
      • Near Richmond VA
      • Weber Performer Deluxe
        SNS
        Pizza insert
        Rotisserie
        Smokenator 1000
        Cookshack Smokette Elite
        2 Thermapens
        Chefalarm
        Dot
        lots of probes.
        CyberQ

      #3
      I find this - wait for it - alarming. Sorry, I don't have one, so can offer no help.

      Comment

      • Sephon
        Club Member
        • Jan 2017
        • 196
        • NW, PA
        • Setup
          • Primo Oval XL
          • Charbroil 990 w/ Custom Firebox
          • Fireboard w/ Fireboard Drive
          • Pit Viper Fan
          • iGrill 2
          • Thermapen Mk. 4
          • FOGO Premium Lump Charcoal
          Favorites
          Beer: Sam Adams Octoberfest
          Whiskey: Bulleit ; Weller 12
          Cook: Wings or Spare Ribs
          Hobby: Saltwater Fly fishing; Warhammer 40k

        #4
        First thing is to make sure on "Dashboard". Select the probe and press edit in the upper right hand section. Select alerts. I'm assuming you've put in you min and max temp, the next part is make sure you have your notifications turned on in the individual alert. Then check in that same section to make sure your notification preferences are selected.

        If that's all ok. Finally check your iPhone Settings>Notifications>Fireboard. Make sure you have everything you want turned on and selected.

        If that doesn't work. Like kmhfive said, contact Fireboard, they are great with their responses.

        Comment

        • NWDave
          Former Member
          • Nov 2017
          • 41
          • Whatcom County, Washington

          #5
          Not really relevant to your situation but a caution about alerts. Do not set your minimum meat temp alert until you get to the temperature range you're looking for. First time I set up for my new FireBoard, I set the min, max and anything else I could figure out. I kept getting alarms/alerts/emails until I figured out that my min was triggering the system as it worked its way up. Yes, I learn more from my mistakes than reading the instructions.

          Comment

          • Spinaker
            Moderator
            • Nov 2014
            • 10391
            • Land of Tonka
            • John "J R"
              Instagram: JRBowlsby
              Smokin' Hound Que
              Minnesota/ United States of America

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              *******
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            #6
            In addition to the above, make sure you have your phone set to receive push notifications from FireBoard.

            Comment

            • Welshdragon
              Club Member
              • Sep 2016
              • 35
              • China

              #7
              Cheers for advice, sadly still not working. Have had a reply from fireboard and they have suggested similar things but still not working. Have sent them screenshots of what I have set up so that they can see it is done correctly.

              Cheers

              Comment

              • Welshdragon
                Club Member
                • Sep 2016
                • 35
                • China

                #8
                Mystery solved it doesn't work in China as Fireboard uses Google's cloud messaging service.

                Can use the alarm of my Thermosmoke to help me cook at night time.

                Comment


                • kmhfive
                  kmhfive commented
                  Editing a comment
                  Wow! Sorry to hear about that issue. I hope they come up with a work around!
              • jgreen
                Charter Member
                • Oct 2014
                • 2654
                • Winnipeg Manitoba Canada
                • Cookers:
                  Broil King XL
                  Broil King Smoke
                  Weber Kettle 26
                  Grilla Pellet smoker
                  Capital 40 natural gas
                  Napoleon Pro 22 kettle

                  Thermometer:
                  Maverick 733
                  Thermapen (ok..4 thermapens)
                  Thermo works DOT (or two)
                  Fireboard (probably my favourite)
                  Thermworks Smoke (or two)

                  Accessories:
                  SnS (original, plus and XL)
                  DnG pans, 6 or 7 of these
                  Vortex
                  Grillgrates
                  and, maybe some other toys as well

                #9
                Wonder if it would work if you turned off the wifi and used the blue tooth connection?

                Comment

                • Mudkat
                  Club Member
                  • Feb 2017
                  • 2130
                  • At a river near me, MD
                  • Weber Smokey Mountain 14.5"
                    Weber 22" Kettel
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                  #10
                  Silly thing to ask.. but do you have anything on mute or turned way down?

                  Comment

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