So I got a brand new Williams Sonoma limited edition Copper Finex for my birthday, completely unexpected and completely awesome. I'd looked at them for awhile but the price tag made it a pipe dream, until some very generous family members made it a reality.


HOWEVER....
That same night I decided to do it's inaugural bacon bake/seasoning. I heated it up, rubbed it down with oil, and put it in the oven at 425 with about a half pound of bacon to get a heads up on the morning's breakfast. Imagine my sadness when this came out of the oven...


See the bubbling on the lid cap and the HEAVY tarnishing on the handle? I had no idea what happened...I ran the oven up and checked it with my thermometer to make sure I wasn't overcooking it, everything was fine. I tried polishing it with no luck, the tarnished parts just came back black and flaky. It was like the copper was completely detaching.
So I called up Finex first thing Monday morning, and they were awesome. They called and e-mailed me within minutes, and were at least as upset and perplexed as I was. However, because it was a one time run for williams sonoma, they couldn't just ship me a new one (though they were willing), and advised me to contact W-S for an exchange or full refund. They asked I keep them up-to-date with every step of the process to make sure there was an agreeable outcome.
Full credit to W-S, I found one about an hour away with a copper pan in stock, and they exchanged it, no questions asked. They were likewise perplexed and sorry about the condition of the original pan. So, I happily let Finex know I had a new pan in my hands and headed home.
After my first experience I was pretty hesitant, but decided it was better to rip off the bandaid immediately and get the new pan in the oven. After all, what good was a beautiful cast iron pan if I couldn't cook with it? I warmed it up on the stove, rubbed it down with grape seed oil, and popped her in the oven at 450 for an hour......


.....and your eyes do not deceive you, it's now a brass-colored pan!
The finish is in perfect shape, it's still a great looking pan, but for some reason, the heat turned the copper finish to brass. I googled, and read that high-zinc content copper alloy can turn to brass under heat, and am thinking maybe that's the reason why? I informed Finex, but wasn't about to exchange again. I've cooked with it about six times since then, the brass finish seems locked in, at least for the time being.
There were no reviews on W-S when I got the pan, so I don't know if anyone has had a similar experience, but heads up to anybody looking to get their hands on this limited edition pan.
Strange things may happen when you put it in the oven....
HOWEVER....
That same night I decided to do it's inaugural bacon bake/seasoning. I heated it up, rubbed it down with oil, and put it in the oven at 425 with about a half pound of bacon to get a heads up on the morning's breakfast. Imagine my sadness when this came out of the oven...
See the bubbling on the lid cap and the HEAVY tarnishing on the handle? I had no idea what happened...I ran the oven up and checked it with my thermometer to make sure I wasn't overcooking it, everything was fine. I tried polishing it with no luck, the tarnished parts just came back black and flaky. It was like the copper was completely detaching.
So I called up Finex first thing Monday morning, and they were awesome. They called and e-mailed me within minutes, and were at least as upset and perplexed as I was. However, because it was a one time run for williams sonoma, they couldn't just ship me a new one (though they were willing), and advised me to contact W-S for an exchange or full refund. They asked I keep them up-to-date with every step of the process to make sure there was an agreeable outcome.
Full credit to W-S, I found one about an hour away with a copper pan in stock, and they exchanged it, no questions asked. They were likewise perplexed and sorry about the condition of the original pan. So, I happily let Finex know I had a new pan in my hands and headed home.
After my first experience I was pretty hesitant, but decided it was better to rip off the bandaid immediately and get the new pan in the oven. After all, what good was a beautiful cast iron pan if I couldn't cook with it? I warmed it up on the stove, rubbed it down with grape seed oil, and popped her in the oven at 450 for an hour......
.....and your eyes do not deceive you, it's now a brass-colored pan!
The finish is in perfect shape, it's still a great looking pan, but for some reason, the heat turned the copper finish to brass. I googled, and read that high-zinc content copper alloy can turn to brass under heat, and am thinking maybe that's the reason why? I informed Finex, but wasn't about to exchange again. I've cooked with it about six times since then, the brass finish seems locked in, at least for the time being.
There were no reviews on W-S when I got the pan, so I don't know if anyone has had a similar experience, but heads up to anybody looking to get their hands on this limited edition pan.
Strange things may happen when you put it in the oven....
Comment