When I got a new phone (Samsung S20 XL) it came with a better camera. Now I get an error saying my pics are too big so I have to resize any pictures with a separate app before posting which is a pain. Could AR change the max picture size to accommodate modern phones? Thanks.
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I had that issue with an iPhone update. Send a photo to your computer and see what format arrives. I had "live" activated on my iPhone (took quite awhile to figure out the problem). Live saves in HEIC. Nothing in HEIC downloaded here. I downloaded a program called HEIC converter. It changed the HEIC photos to .jpg. It really was a pain.
I just had to trade the old phone in for a new one. I made sure I disabled "live". The new photos load just fine. I wonder if it is a format, not a resolution issue even though you are getting a size error.
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Club Member
- Aug 2017
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Primo XL
Weber 26"
Weber 22"
Weber 22"
Weber 18"
Weber Jumbo Joe
Weber Green Smokey Joe (Thanks, Mr. Bones!)
Weber Smokey Joe
Orion Smoker
DigiQ DX2
Slow 'N Sear XL
Arteflame 26.75" Insert
Blaze BLZ-4-NG 32-Inch 4-Burner Built-In
- With Rear Infrared Burner
- With Infrared Sear Burner
- With Rotisserie
Empava 2 Burner Gas Cooktop
Weber Spirit 210
- With Grillgrates
​​​​​​​ - With Rotisserie
Weber Q2200
Blackstone Pizza Oven
Portable propane burners (3)
Propane turkey Fryer
Fire pit grill
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Charter Member
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BBQ's
_____________________
California Custom Smokers Intensive Cooking Unit
California Custom Smokers Meat Locker
Santa Maria Grill
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Sierra Nevada IPA
Wood
_______________________
Almond
Oak
Madrone
Cherry
Peach
Apple
Try seeing if this helps
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Club Member
- Aug 2017
- 7558
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Primo XL
Weber 26"
Weber 22"
Weber 22"
Weber 18"
Weber Jumbo Joe
Weber Green Smokey Joe (Thanks, Mr. Bones!)
Weber Smokey Joe
Orion Smoker
DigiQ DX2
Slow 'N Sear XL
Arteflame 26.75" Insert
Blaze BLZ-4-NG 32-Inch 4-Burner Built-In
- With Rear Infrared Burner
- With Infrared Sear Burner
- With Rotisserie
Empava 2 Burner Gas Cooktop
Weber Spirit 210
- With Grillgrates
​​​​​​​ - With Rotisserie
Weber Q2200
Blackstone Pizza Oven
Portable propane burners (3)
Propane turkey Fryer
Fire pit grill
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- Nov 2017
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I have this issue sometimes too if trying to upload from my iPhone 11 directly. When I go to the computer or iPad it works, but I think that is because it got synced as a JPEG instead of as a HEIC file. Then other times, I upload from my phone just fine. I find it to be inconsistent for sure, uploading from a mobile device to the pit.
With newer high res cameras, even if it gets scaled down, the Pit probably needs to be setup to handle the upload, even if it is scaled down for what is saved.
I am certain the development team will get this sorted out before long, Attjack.
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I'm also able to upload from my desktop without issue although by that point it's coming from Google photos so it may have already been downsized. But the photos on my phone are definitely in jpg format as is evident from the file properties I posted above. Unfortunately, for me it's every single picture coming from my camera and not a hit and miss situation.
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Is there a reason why you need to take photos at such a high resolution? Unless you're printing enlargements, it's probably not necessary. I set the resolution to a lower setting on my phone.
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No problems for me. This coming March I will have had my iPhone SE original for 5 years.
Maybe in March I’ll finally upgrade.
LOL
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I take pics in the highest format, then I process them to JPEG at roughly 4k which is the max sites like this and a few others will accept. I use canons software that came with the camera, and haven't moved to the more professional stuff yet, but supposedly a lot of great cheap or even free photo editing tools out there.
You have to do it for resolution as well as file type post processing unless there's a better way.Last edited by ItsAllGoneToTheDogs; December 6, 2020, 05:24 PM.
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We have to keep the images sizes limited. This is mostly for two reasons. Disk size and bandwidth.
It is not size of the image in pixels that is the problem. It is the massive size in bytes. A plain white image that is 6936x9248 would be almost 600MB. The server has about 120GB free (right now). So only 200 images at 6936x9248 would fill up the space and crash the server.
I think you all post that many every week!
Also, when you view images, even if they look small on the screen, the server still has to send the entire 600GB+ image to each person who views it.
More than 70% of members view this site on small screens. So an image of 640x480 is more than enough (1/150th the size).
No one has a screen that can actually view a 9000+ pixel image in it's entirety. An large monitor would be 1920 pixels wide. It would take approximately 30 of them to view a 6936x9248 image at its native size.
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Have to wonder if there was a converter to run on the server automatically to cap the size stored on the site?
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