I emailed the following to Weber:
Hi
I am on the list to have a Weber Smoke Fire EX6 delivered soon. However I am very concerned about taking receipt of this unit based on recent reviews by owners of this unit. I have read reviews from the Amazing Rib web site (which I am a member) as well as several video reviews on You tube. The reviews address a handful of flaws and/or issues of malfunctions. At this point I am perplexed as what I should do. The $1200 I spent on this unit is a lot of money I had to come up with and I surely don’t need a unit at this price not to operate as it should. I have purposely postponed buying other units such as Green Mountain, Trager and others for fear of mechanical malfunctions and lesser quality builds. I was very close to buying a Rec Tec until Weber announced that they were going to be producing a pellet smoker. I purchased this Weber smoker because I own two other Weber products that perform flawlessly and felt thats what I would be receiving with this Smoke Fire. I hope that my concerns and fears can be answered satisfactory.
Thank You
Hi
I am on the list to have a Weber Smoke Fire EX6 delivered soon. However I am very concerned about taking receipt of this unit based on recent reviews by owners of this unit. I have read reviews from the Amazing Rib web site (which I am a member) as well as several video reviews on You tube. The reviews address a handful of flaws and/or issues of malfunctions. At this point I am perplexed as what I should do. The $1200 I spent on this unit is a lot of money I had to come up with and I surely don’t need a unit at this price not to operate as it should. I have purposely postponed buying other units such as Green Mountain, Trager and others for fear of mechanical malfunctions and lesser quality builds. I was very close to buying a Rec Tec until Weber announced that they were going to be producing a pellet smoker. I purchased this Weber smoker because I own two other Weber products that perform flawlessly and felt thats what I would be receiving with this Smoke Fire. I hope that my concerns and fears can be answered satisfactory.
Thank You
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