If things just seem wrong. If pages aren't loading or they're doing goofy things, before we push the panic button and call out the tech wizards, let’s make sure the issue isn’t a confused browser. That is usually the cause of misbehavior. Especially on mobile devices where browsers just aren't as sophisticated as on desktop.
Here's how browsers get befuddled: They have a cache that remembers what a page looks like so if you go visit a page you visited before, rather than getting the page from a distant server, it just shows you the page in its cache. A lot faster, but fraught with hazard. Especially if the page has changed. And worse, sometimes the page is loaded with complex code and the cache jumbles it.
So clearing the cache usually cures problems. And there are several ways to do it. This has the added benefit of speeding up the browser and sometimes it can speed up your entire computer! Also, the cache is often where viruses hide.
Method 1) Let's try the quick and easy fixes first: For for Windows, Ctrl-F5 often works for a single page. On some browsers, typing Ctrl-SHIFT-R or Command-Shift-R works. For Safari on Mac hold down the shift key and click the little reload circular arrow in the url box. You might have to do it more than once, but this seems to work most of the time.
Method 2) Sometimes just quitting your browser dumps the cache for the page if Method 1 fails. Don't just close it, hard quit it by selecting quit from the top menu. If that doesn't work, rebooting the device often throws cold water in your browser's face.
Method 3) If these doesn't work, go to this page and follow the instructions for dumping the entire contents of you cache. IT experts say you should do this every few months anyhow. https://www.refreshyourcache.com/en/home/
Method 4) Sometimes people have ad blockers or virus software installed on their browser, or a firewall installed on their WIFI. Turn them off temporarily.
Method 5) Try another browser. If it works then the first browser’s cache is misbehaving and flush it, as described above.
Method 6) Try another computer or another device (smartphone, tablet, computer). If it works then the problem is probably your browser’s cache needs clearing, as described above.
Method 7) Try logging in with your phone using cell data and not WIFI or go to a Starbucks or a neighbor’s house. On rare occasion the problem is a setting on your internet service provider’s dashboard that causes problem. It his works, turn things off for a few minutes, and try to connect again. If you don’t have a dashboard, contact your service provider and tell them to make an exception for https://pitmaster.amazingribs.com
If none of this works, let us know and we’ll call in the big guns. Contact us here
https://amazingribs.com/about-us/contact-us
If you have questions about how the Pitmaster Club works, click here to go to the Help channel which has answers to Frequently Asked Questions.
Here's how browsers get befuddled: They have a cache that remembers what a page looks like so if you go visit a page you visited before, rather than getting the page from a distant server, it just shows you the page in its cache. A lot faster, but fraught with hazard. Especially if the page has changed. And worse, sometimes the page is loaded with complex code and the cache jumbles it.
So clearing the cache usually cures problems. And there are several ways to do it. This has the added benefit of speeding up the browser and sometimes it can speed up your entire computer! Also, the cache is often where viruses hide.
Method 1) Let's try the quick and easy fixes first: For for Windows, Ctrl-F5 often works for a single page. On some browsers, typing Ctrl-SHIFT-R or Command-Shift-R works. For Safari on Mac hold down the shift key and click the little reload circular arrow in the url box. You might have to do it more than once, but this seems to work most of the time.
Method 2) Sometimes just quitting your browser dumps the cache for the page if Method 1 fails. Don't just close it, hard quit it by selecting quit from the top menu. If that doesn't work, rebooting the device often throws cold water in your browser's face.
Method 3) If these doesn't work, go to this page and follow the instructions for dumping the entire contents of you cache. IT experts say you should do this every few months anyhow. https://www.refreshyourcache.com/en/home/
Method 4) Sometimes people have ad blockers or virus software installed on their browser, or a firewall installed on their WIFI. Turn them off temporarily.
Method 5) Try another browser. If it works then the first browser’s cache is misbehaving and flush it, as described above.
Method 6) Try another computer or another device (smartphone, tablet, computer). If it works then the problem is probably your browser’s cache needs clearing, as described above.
Method 7) Try logging in with your phone using cell data and not WIFI or go to a Starbucks or a neighbor’s house. On rare occasion the problem is a setting on your internet service provider’s dashboard that causes problem. It his works, turn things off for a few minutes, and try to connect again. If you don’t have a dashboard, contact your service provider and tell them to make an exception for https://pitmaster.amazingribs.com
If none of this works, let us know and we’ll call in the big guns. Contact us here
https://amazingribs.com/about-us/contact-us
If you have questions about how the Pitmaster Club works, click here to go to the Help channel which has answers to Frequently Asked Questions.
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