We sporadically get reports that members can't see "Member's Only Content" on public part of the site. It is almost always a browser or WIFI issue.
The members-only content is unlocked by a snippet of code called a cookie that we install on your browser when you login to the Pitmaster Club. This cookie tells the site you are a member and it also blocks ads and the nagging reminders to join The Pitmaster Club. So, the first thing to check is to see if you have logged in at https://pitmaster.amazingribs.com If you are, and you still can’t access the page and/or you are still seeing ads, quitting your browser, not just closing it, but a hard quit, or better still, rebooting your device, often clears out the memory of a confused browser.
If that doesn’t do it, then check to see if cookies are being blocked. Cookie control is in the security settings on your browser. Here are some links to browser help docs on cookies. If you are blocking cookies, then you need to tell your browser to allow cookies from pitmaster.amazingribs.com
Here are instructions for doing this
Chrome: https://support.google.com/accounts/answer/61416?hl=en
Safari: https://support.apple.com/kb/PH17191...S&locale=en_US
Firefox: https://support.mozilla.org/en-US/kb...d-unblock-them
IE: http://windows.microsoft.com/en-us/w...-allow-cookies
Sometimes people have ad blockers or virus software installed on their browser, a firewall installed on their WIFI, or even a setting on your internet service provider dashboard that blocks cookies. If you do, tell them to make an exception for pitmaster.amazingribs.com and try to login again. A way to test is to try another computer, another browser, another device, or try logging in with your phone using cell data and not WIFI or go to a Starbucks or a neighbor’s house.
Remember, if you switch to a different device, a different browser, that browser has no way of knowing you are a member, so you will need to login with that browser to get the cookie.
Let us know if any of this helps or not.
The members-only content is unlocked by a snippet of code called a cookie that we install on your browser when you login to the Pitmaster Club. This cookie tells the site you are a member and it also blocks ads and the nagging reminders to join The Pitmaster Club. So, the first thing to check is to see if you have logged in at https://pitmaster.amazingribs.com If you are, and you still can’t access the page and/or you are still seeing ads, quitting your browser, not just closing it, but a hard quit, or better still, rebooting your device, often clears out the memory of a confused browser.
If that doesn’t do it, then check to see if cookies are being blocked. Cookie control is in the security settings on your browser. Here are some links to browser help docs on cookies. If you are blocking cookies, then you need to tell your browser to allow cookies from pitmaster.amazingribs.com
Here are instructions for doing this
Chrome: https://support.google.com/accounts/answer/61416?hl=en
Safari: https://support.apple.com/kb/PH17191...S&locale=en_US
Firefox: https://support.mozilla.org/en-US/kb...d-unblock-them
IE: http://windows.microsoft.com/en-us/w...-allow-cookies
Sometimes people have ad blockers or virus software installed on their browser, a firewall installed on their WIFI, or even a setting on your internet service provider dashboard that blocks cookies. If you do, tell them to make an exception for pitmaster.amazingribs.com and try to login again. A way to test is to try another computer, another browser, another device, or try logging in with your phone using cell data and not WIFI or go to a Starbucks or a neighbor’s house.
Remember, if you switch to a different device, a different browser, that browser has no way of knowing you are a member, so you will need to login with that browser to get the cookie.
Let us know if any of this helps or not.
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