I was suppose to receive a shipment yesterday from Crowd Cow (CC). I looked for the delivery and to my disappointment, the status was still in pre-shipment (i.e., shipping label printed). I contacted CC via text -- their phone number directs you to send a text -- and no response. I followed up with an email which has not been responded to either. I'm a bit irritated and actually tried to post something on their FB page, and of course, an administrator is reviewing it. So I'm hopeful upon review, someone will reach out to me. Probably a high hope there as I imagine the person curating FB has nothing to do with why they can't ship a product on time. Maybe they communicate to each other, though.
I paid for this meat on September 15th. If they had issues with processing the cow, etc., a message would have went a long way to that effect. I understand things can happen.
I've had other issues before with them. Once they shipped a box and it busted. They were quick, though, to resolve the situation and issued me a credit.
Anyone else have issues with CC as of late with receiving shipments and getting a little customer service? They are messing with my meat, a waygu brisket flat to be more specific! That was supposed to go in my belly tomorrow.
I paid for this meat on September 15th. If they had issues with processing the cow, etc., a message would have went a long way to that effect. I understand things can happen.
I've had other issues before with them. Once they shipped a box and it busted. They were quick, though, to resolve the situation and issued me a credit.
Anyone else have issues with CC as of late with receiving shipments and getting a little customer service? They are messing with my meat, a waygu brisket flat to be more specific! That was supposed to go in my belly tomorrow.
Comment