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    Primo being sold

    I’m proud for George but am sad because the unknown regarding the great warranty. He posted this on the Primo group on FB.
    Attached Files

    #2
    Yes, they went the way of Kamado Joe and others. Unfortunately for KJ, it was venture capital group who was the buyer. In the case of Primo, it is a family owned outfit that also owns Broilmaster plus some other fireplace related business.

    Interesting that when I spent a few minutes on the new owners website, there is no indication that they own Primo. A quick look at the Primo website gives no indication as to a new owner or press release that I could find. I am now curious as to why?

    My son has the XL Primo Oval and it is a very fine kamado. I am hopeful that the new owners, if they pulled the trigger, will push Primo in a positive direction.

    Comment


    • Alphonse
      Alphonse commented
      Editing a comment
      I sent Primo a note via their website and they confirmed they have new owners (Empire Comfort Systems).

    #3
    I have been looking at the Primo Charcoal Grill and now find out the company been sold. I talked to a BBQ store and they told me that upgrades are coming in 6 to 9 months does anyone have anymore information that would be helpful.

    Comment


      #4
      @Mark the good one We're looking at a new hinge, rotisserie, and a new cap. I'm hearing all will be compatible with the old XL model so current owners can upgrade.

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      Comment


        #5
        A new design hinge isn’t necessary. Stainless steel hardware is the only real upgrade needed. My stuff is showing signs of exposure to Florida. The cap redesign also isn’t necessary, even in heavy rain very little gets in the grill. And what does turns to steam quickly because I’m using the heat plates. Still, I would probably get one.

        the rotisserie is neat. I’m thinking that it would be possible to use direct heat for stuff.

        I’m just hoping the new owners don’t try to mess with the ceramic formula, or increase margins by going thinner or something. But if they can increase production capability and flex their existing dealer network to get Primo out in more stores, that’s awesome!

        Comment


        • Attjack
          Attjack commented
          Editing a comment
          The current hinge is inferior to some of the competition though. With the new design, you can open the lid with a finger and you can't accidentally slam it closed.

        • au4stree
          au4stree commented
          Editing a comment
          IMO, the current hinge is sub-par with the competition. My only gripe on the cap is it won't stay put when I open/close my lid. Despite tightening the screw and reversing the cap. Oh well, still love the primo oval.

        • ronjacob
          ronjacob commented
          Editing a comment
          The dealer network in SWFlorida is pretty weak. Got mine from a pool cleaning company. Nice folks it not really that knowledgeable about the smoker. Would be great if they would expand the dealer network and look for someone who’s main line of business is outdoor cooking, etc.

        #6
        I would have purchased the company but they misspelled "Primeaux."

        I almost pulled the plug on the big dude, one day maybe.

        Comment


          #7
          According to "Primo Nick" in the Primo FB group, the updates are target Aug. 2020, but with the virus stuff supply chains are strained and could be later. He seemed optimistic they would hit the August target.

          Comment


            #8
            My son has a Primo XL and it is great kamado. The hinge on his is flimsy and needs to be treated gingerly! The shape is awesome and gives you better real estate than my Egg!

            Looking forward to more insights on the improvements. Primo's pricing is a bit steep and it will be interesting to see if the new owners go after more market share or not.

            Comment


              #9
              When I read the thread title I thought it was about Primo Beer.

              Comment


                #10
                Dadof3Illinois

                Comment


                • Dadof3Illinois
                  Dadof3Illinois commented
                  Editing a comment
                  Yea, I’m following these announcements close. I haven’t pulled the trigger yet, still doing a little research. The two dealers remotely close don’t have any to look at..🙄🙄

                • HouseHomey
                  HouseHomey commented
                  Editing a comment
                  I didn’t know if you were able to locate a hinge photo. Dadof3Illinois

                #11
                The word on the street is that Primo is going to make an announcement about stainless steel grates soon.

                Comment


                • HouseHomey
                  HouseHomey commented
                  Editing a comment
                  I bought a tub to clean the grates. It gets here tomorrow

                #12
                Attjack it’s 21 1/2”x 17”x7”

                I hope this works better so the water don’t slosh and I’m hoping to toss the hot grates in soapy water. Plus it doubles as a bus tray/Mis carrier/ Ranch dressing making vessel etc...

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                Comment


                • Attjack
                  Attjack commented
                  Editing a comment
                  Great idea. I'm going to have to check my bus tub dimensions. If it won't fit the grates I'll get one like yours.

                #13
                Has there been any word on the release date of the new Primo features like the assisted hinge, rotisserie or New top bent cover? Are these still planned?

                Comment


                • Huskee
                  Huskee commented
                  Editing a comment
                  I wonder if Max Good might know...

                • Max Good
                  Max Good commented
                  Editing a comment
                  Haven't heard definitive details. I'll reach out to them for more info.

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