I'm really enjoying the Bronco and I grilled on it for the first time. To set it up for grilling I flipped the heat deflector over and put the coal bin directly on top of it per the official OJB video. I put one layer of Royal Oak lump unlit in the charcoal bin and dumped in 2/3 basket of lit coals from the OJ Chimney.
My turkey burgers came out great. The next day I noticed that the grilling warped the heat deflector. I called Char-Broil, sent them a pic and they are sending me a new one. Customer service was excellent and hassle free.
I asked the rep how to prevent that from happening and he said it shouldn't have happened and it could be an issue limited to the deflector that came with my smoker. He said if it happened again they would ask their engineers to test the deflectors they have in the warehouse in case there is a bad batch.
I don't know what I could have done differently. Of all the parts to go on the smoker, the deflector was not high on my list. It might just be a bad deflector, but I was wondering if other OJB owners had any thoughts on the deflector warping from grilling?
My turkey burgers came out great. The next day I noticed that the grilling warped the heat deflector. I called Char-Broil, sent them a pic and they are sending me a new one. Customer service was excellent and hassle free.
I asked the rep how to prevent that from happening and he said it shouldn't have happened and it could be an issue limited to the deflector that came with my smoker. He said if it happened again they would ask their engineers to test the deflectors they have in the warehouse in case there is a bad batch.
I don't know what I could have done differently. Of all the parts to go on the smoker, the deflector was not high on my list. It might just be a bad deflector, but I was wondering if other OJB owners had any thoughts on the deflector warping from grilling?
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