Anyone using the Thermoworks app on an iOS 13 device and missing hi/low temp alerts? iOS 13 had some issues with apps running in the background that were addressed but it looks like they are still there for some apps at least.
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Club Member
- Nov 2017
- 7089
- Huntsville, Alabama
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Jim Morris
Cookers- Slow 'N Sear Deluxe Kamado (2021)
- Camp Chef FTG900 Flat Top Grill (2020)
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- Weber Performer Deluxe 22.5" w/ GrillGrates & Slow 'N Sear & Drip N Griddle & Vortex & Party Q & Rotisserie (2007)
- Custom Built Offset Smoker (304SS, 22"x34" grate, circa 1985)
- King Kooker 94/90TKD 105K/60K dual burner patio stove
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- Thermoworks Smoke w/ Wifi Gateway
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- Thermoworks Thermapen Classic
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- Weber Connect
- Whatever I brewed and have on tap!
I had a ton of issues connecting to my Smoke Gateway recently, and getting alerts as well. I solved it by deleting the app from my phone, and reinstalling it, then signing back in. This was at the direction of someone on the phone from Thermoworks, and not something I would have thought to do.
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Club Member
- Aug 2017
- 9849
- Hate Less, Cook More
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I may try that jfmorris because I agree, the app for my Signals is all messed up. Got a new unit from them and the unit seems to function right but the app still gives me issues.
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Club Member
- Mar 2016
- 1626
- Sunny SoCal
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Cooking gadgets
Weber Summit Charcoal Grill Center
Weber Summit Platinum D6
Blue Rhino Razor
Dyna-Glo XL Premium Dual Chamber
Camp Chef Somerset IV along with their Artisan Pizza Oven 90
Anova WiFi
Thermometers
Thermapen Mk4 - ThermaQ High Temp Kit - ThermaQ Meathead Kit - ThermaQ WiFi - ThermoWorks IR-GUN-S - ThermoWorks Signals & Billows - ThermoPop -ThermoWorks ProNeedle - ThermoWorks TimeStick Trio x2 - and a Christopher Kimball timer - NO, I do not work for ThermoWorks...I just like their products.
Other useful bits...
KitchenAid 7-qt Pro Line stand mixer
A Black & Decker food processor that I can't seem to murder
A couple of immersion blenders, one a "consumer" model & the other a "high end" Italian thing. Yes, the Italian one is a bit better, but only marginally
Instant Pot Duo Evo Plus 8-qt + accessories like egg-bite & egg holders
All-Clad pots & pans, along with some cast iron...everything from 7" Skookie pans to 8.5qt Dutch ovens
Weber GBS griddle, pizza stone, and wok
Knives range from Mercer to F. Dick to "You spent how much for one knife? One knife?!" LOL
Mine was flaking as well with my ThermaQ WiFi... Generally I do as jfmorris suggested and simply uninstall and then reinstall...but I honestly didn’t notice that apple had fixed the background issue, or that Thermoworks had taken advantage of it.
Long story short, I use an iPad with "Never" as the screen lock time to run their app. I’m curious to see if they resolved the background issue.
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jfmorris your suggestion led me down the right path. I think I figured it out. In addition to deleting the app I also did the following;- Removed the Signals 'registration' to the app.
- Reacquired the Signals to the app.
- Reset the network settings on the Signals device.
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Glad to help! I was going round and round with my Smoke, Smoke Gateway and the App for a month or two before I called Thermoworks and they walked me through this process. Ironically, after fixing the wifi and app connection, my dedicated Smoke remote stopped connecting, and they ended up replacing it under the 2 year warranty. They have really excellent customer service.
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Administrator
- May 2014
- 18988
- Clare, Michigan area
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Follow me on Instagram, huskeesbarbecue
Smokers / Grills- Yoder loaded Wichita offset smoker
- PBC
- Grilla Silverbac pellet grill
- Slow 'N Sear Deluxe Kamado (SnSK)
- Masterbuilt Gravity 560
- Masterbuilt Digital Charcoal Cabinet
- Weber 22" Original Kettle Premium (copper)
- Weber 26" Original Kettle Premium (light blue)
- Weber Jumbo Joe Gold (18.5")
- Weber Smokey Joe Silver (14.5")
- Brinkmann cabinet charcoal smoker (repurposed)
Thermometers- SnS 500 4-probe wireless
- (3) Maverick XR-50 4-probe Wireless Thermometers
- A few straggler Maverick ET-732s
- Maverick ET-735 Bluetooth (in box)
- Smoke X4 by ThermoWorks
- Thermapen MkII, orange & purple
- ThermoPop, yellow, plus a few more in a drawer for gifts
- ThermoWorks ChefAlarm (wife's)
- Morpilot 6-probe wireless
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- ThermoWorks fridge & freezer therms as well
Accessories- Instant Pot 6qt
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- a couple BBQ Dragons
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- Drip 'N Griddle Pans, 22' Easy Spin Grate, and Elevated Cooking grate, by SnSGrills
- Pittsburgh Digital Moisture Meter
Beverages- Favorite summer beers: Leinenkugels Summer & Grapefruit Shandy, Hamm's, Michelob Ultra Pure Gold
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- Most favorite beer: The one in your fridge
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- Scotch: Current favorite- The Arran (anything by them), Glenmorangie 12yr Lasanta, sherry cask finished. The Balvenie Double Wood, also like Oban 18yr, and The Glenlivet Nadurra (Oloroso sherry cask finished) among others. Neat please.
About me
Real name: Aaron
Location: Farwell, Michigan- near Clare. (dead center of lower peninsula)
Occupation:- Healthcare- Licensed & Registered Respiratory Therapist (RRT) at MyMichigan Health, a University of Michigan Health System.
I got alerts just fine, but my issue was the 4 temps weren't all visible on 1 screen position. I had to scroll to see the 4th (or the 1st) reading. Not convenient. No zoom available to adjust this, at least at the time, I haven't tried again in the recent past.
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Huskee Nothing wrong with that. I'm out and about a lot with the kids. I coach 3 hockey teams between the two of them. I'm hardly ever at home so that's why I went for a phone app. The wife is usually at home with one of the kids so all I do is tell her what she needs to do to fix things.
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