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My DigiQ is dead

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    My DigiQ is dead

    Went to start it on my turkey breast today and it would not start. Pressed the Pit, Food buttons as always and no start up. I am totally bummed. So much for a great Labor day smoke. Guess I will call them tomorrow.

    Doing it the old fashion way with the Maverick keeping the pit at around 300.

    Anybody have this happen?
    Last edited by mountainsmoker; September 2, 2019, 04:58 PM.

    #2
    I bought my CyberQ about 2.5 years ago. Haven't had it happen to me yet but am dreading the day.

    Comment


      #3
      R.I.P. My CyberQ is still goin' strong too. 2 - 3 YO.

      Comment


        #4
        Just finished talking to the nice folks there and they are sending me a new one, no charge.

        Comment


        • Smoking77
          Smoking77 commented
          Editing a comment
          mountainsmoker great to hear. How long had you had yours before it broke?

        • mountainsmoker
          mountainsmoker commented
          Editing a comment
          Smoking77 I got it this spring. Finally broke down after 40 years to get something that would keep my Weber at a set temp. Last smoke it held a perfect 250 for some St. Louis ribs.

        • Smoking77
          Smoking77 commented
          Editing a comment
          Yeah, my cyberQ has done right by me the past 2+ years. Glad they're taking care of it for you.

        #5
        Sorry it died on ya, especial right when goin on with a cook.

        Always glad to hear of companies standin behind their products, an providin such good customer service!
        I salute them!
        Last edited by Mr. Bones; September 3, 2019, 12:41 PM. Reason: replaced there with their

        Comment


          #6
          Ugh, hate when a piece o’ kit goes toes up.
          That they back up their products is proper. Good to know.

          Comment


            #7
            Good to know their customer service is on the job.

            Comment


              #8
              Yes, the lady I talked to was even going to try to ship the new one this afternoon.

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