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Excellant Service From Laurie and BBQGURU for My Pit Viper Fan and DigiQ DX-2!

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    Excellant Service From Laurie and BBQGURU for My Pit Viper Fan and DigiQ DX-2!

    Last Sunday I had to Resort to Setting the Temp on My Weber the "Old Fashioned Way" that Huskee and AdrenalineBBQCo had taught Me to Do❓ Frankly, Being Lazy❓, But More To The Point, Bending Over Ain't That Easy Any More! As The Pic of the FireBoard will show I couldn't get the Temp to come Up❓ Finally I Woke Up and Realized that Something was Not Right with the DigiQ DX-2 or the Fan❓ First, Save The Turkey You Dumb S--T! Open the Bottom Vent "Like Huskee Does" Points❓ Turkey Saved and I had to Rest Up until Tuesday! Then I Put My Problem Solving Hat Back On! How do You Diagnose a BBQGURU DigiQ DX-2 and Pit Viper Fan Temp System❓ 👍 Eurika! 👍
    👍 CALL BBQGURU 👍 And So I Did 👍 Laurie, Answers their Phone, I Remind Her I am Still Mad At Her because I HAD NOT WON the Pink DigiQ DX-2 Controller they Had Given Away❓ I asked If I Might Be Connected to A Service Rep that Might Help Me With the Diagnosis of A Fan Problem and the DX-2❓ She Responded That She Was Who I Needed to Talk To! Uh Oh! I am Not the Sharpest Knife in the Drawer but I realized that I Might Be In Trouble❓ To Laurie's Credit She Didn't Tell Me Off, She Instead Told Me Very Professionally To Take the Pit Viper Off the Weber take it Apart and Check for a Broken Wire and Call Her Back with a Report! I Did, It Was, I Did and the Corrected Replacement Fan Arrived @ 9:30 AM this AM! I called Laurie shortly after Imediatley Took Back 3/4 of What I Said About Her When I didn't Win The Pink DigiQ DX-2 Controller! I should Add to "This Tomb", Laurie after establishing that I had Purchased the System
    Used, did and Right Fully So Invoice Me a Modest Amount for the Replacement!
    Eat Well and Prosper! From a Backyard Cremator in Fargo ND, Dan

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    Last edited by Danjohnston949; March 31, 2017, 12:28 PM.

    #2
    Goes to show you careful what you say you never know who is on the other end. Glad your back up and running🖒🖒

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    • Danjohnston949
      Danjohnston949 commented
      Editing a comment
      Don't Cha Know❓ 😗😇😗 😳🙉🙈🙊🤗
      From a Backyard Cremator in Fargo ND Dan

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