Joule connectivity issues - urban legend, or??

[rodkeary]

I've never had a connectivity issue with my Joule and it is probably used at least 4-5 times per week in our house.

[HiGradeSmoker]

Not sure if this is still alive. I really like the idea of SV/BBQ cooking. I was looking at Joule on Amazon through your link. About 8% of the ratings were a 1 star. Of those that I read, they were complaining about connectivity/dropping issues with I think both WIFI and Bluetooth. What is the group’s experience with connectivity. I see that Chefs disowns any software issues in their warranty. I can understand this in a way due to the number of variables not in their control. Thoughts?