I never thought I would find myself complaining about a Thermoworks product BUT!!!
This Signals seems to be determined to make me a complainer.
Bought 4 weeks ago.
First one failed right out of the box. Would NOT even turn on. Hour trip one way back to the dealer,,hour of him horsing around with it to determine--nope it won't turn on. A begrudging exchange. And an hour trip back home.
Second one won't stay connected for more than 10 minutes, and doesn't want to update the temps to the phone PERIOD.
I am definitely technology challenged but my wife is very knowledgable, and my son works in the field.
Been on the phone with Theroworks 3 times this morning, and getting kind of a runaround.
IF they call back I plan on asking for a refund.
I'm kind of done and just hoping to be civil if I ever do get the immediate call back i've been promised 3 times now.
This Signals seems to be determined to make me a complainer.
Bought 4 weeks ago.
First one failed right out of the box. Would NOT even turn on. Hour trip one way back to the dealer,,hour of him horsing around with it to determine--nope it won't turn on. A begrudging exchange. And an hour trip back home.
Second one won't stay connected for more than 10 minutes, and doesn't want to update the temps to the phone PERIOD.
I am definitely technology challenged but my wife is very knowledgable, and my son works in the field.
Been on the phone with Theroworks 3 times this morning, and getting kind of a runaround.
IF they call back I plan on asking for a refund.
I'm kind of done and just hoping to be civil if I ever do get the immediate call back i've been promised 3 times now.
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