+1 on the customer service. I think I called 4 or 5 times with questions on the SnS second version before I bought it(the lady on the other end actually knew my name the last 2 calls!). ALWAYS PLEASANT. ALWAYS HELPFUL. GREAT company. GREAT people!
The OmegaDog
Weber Summit Kamado with SnS and Vortex.. Broil King Baron, Primo Oval Junior. Primo XL. Love grilling steaks, ribs, and chicken. Need to master smoked salmon. Absolutely love anything to do with baking bread. Favorite cool weather beer: Sam Adams Octoberfest Favorite warm weather beer: Yuengling Traditional Lager. All-time favorite drink: Single Malt Scotch
I knew I had bought from a top-notch company when I called Customer Service after I purchased my SnS. Dave Parrish, the man himself, answered the phone at 8 o'clock at night. He answered my question, and my next cook was awesome!
It has been amazing to watch it grow the way it has. I remember when the SNS's first came out in The Pit and a few members here were some of the first to test it out. Pretty cool that this place was apart of the "single best accessory for the Weber Kettle"
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