iGrill "Classic" free upgrade from Weber

[CowboyScott]

I have had the original iDevices iGrill since it came out and, like many, have gone through a few probes and have always had connection issues. However, I still love the fact that it shows me my temp history on my iPhone / iPad. Because of the limitations, I never bought the newer iGrills since Weber bought it.

Well, I used my old iGrill (Weber calls it the iGrill Classic) last week with some steaks (with a brand new ambient probe) and it worked well. I tried to use it this week and the iPhone app could not find my iGrill. I checked the bluetooth settings on my phone and it says the iGrill was connected, but the iGrill app never connected to it. I tried reset, clear, new batteries, etc. but nothing worked.

I called iGrill service (844-446-8088) and they said they had just updated the iOS app this week and removed support for the iGrill Classic. This was not cool because I had just bought 2 new probes- ambient and meat. However, they said they were replacing owners of the iGrill Classic with a brand new iDevices Kitchen Thermometer for free (Weber owns this thermometer as well as the iGrills). It will come with 2 new probes and the iGrill app supports it. Weber put mine in the mail the same day I called.

So, if you have original iGrill (the "Classic"!), you may want to call Weber iGrill support and ask.

- CowboyScott

[Henrik]

Good info, thanks. I don't know if I have the 'classic', it's an iGrill 2 from iDevices (before Weber purchased them). I noticed the brand new app upgrade, so I had to re-register the device, the charts were gone et.c. Not what I call an improvement really. Glad I have the Fireboard and Smoke thermometers.
The iGrill 2 does work with the new Weber app though (at least for me). It could be that the 'classic' is the iGrill (1).

[CowboyScott]

Yes, I have the original iGrill "1"; White and looks like a large deck of cards. This one is no longer supported by the app. Looks like this...