I've had my Igrill2 for well over a year now, pulled it out the other day and it was dead. Replaced the batteries, still no luck. I called Weber customer service just to see if they had any trouble shooting suggestions. To my suprise they asked for my address to send me a new igrill2 and thanked me for my purchase. When I made the call I was not expecting a total replacement due to it being over a year old. Just wanted to let everyone know about my experience with Weber and the igrill product.
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Founding Member
- Jul 2014
- 9698
- Smiths Grove, Ky
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Hi, my name is Darrell. I'm an OTR truck driver for over 25 years. During my off time I love doing backyard cooks. I have a 48" Lang Deluxe smoker, Rec-Tec pellet smoker,1 Weber Genesis 330, 1 Weber Performer (blue), 2 Weber kettles (1 black and 1 Copper), 1 26" Weber kettle, a WSM, 8 Maverick Redi Chek thermometers, a PartyQ, 2 SnS, Grill Grates, Cast Iron grates, 1 ThermoPop (orange) and 2 ThermoPens (pink and orange) and planning on adding more cooking accessories. Now I have an Anova sous vide, the Dragon blower and 2 Chef alarms from Thermoworks.
I have also had great experience with Weber customer service.
Which you just reminded me that I purchased an iGrill2 around the first of the year and haven't try it out yet. I just might dig that baby out next week.
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I own 3 Weber Genesis older grills (20+ years old) and have been trying to find the plastic inserts to hold the screws that keep the burner control lid attached to the frame for a while. Found an old owners manual yesterday with the part # in it and called Weber to see if they had them and they are sending them out to me for free. This is one of the reasons that I really like Weber, over 20 years old and still supporting their product
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Brewmaster, man that's cool! dont see stuff like that to often these days.
I know before I buy anything I search this site for reviews or threads about a certain product. I believe it has saved me money, so I try to return the favor.
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